US roaming

Rickjames09 — Wed, 05 Jan 2022 13:16:11 GMT

I am currently roaming in the US and I used up all of my 250meg roaming data. I tried to add another 250meg but the option was unavailable. I beleive i mistakenly added 200megs of Canadian data which i dont need since I still have about 1700megs of data at home. Please add another 250meg US roaming to my account, asap. And please refund the accidental 200meg domestic data that I dont need.

Re: US roaming

ShawnC13 — Mon, 02 Dec 2019 21:16:42 GMT

@Rickjames09 wrote:
I am currently roaming in the US and I used up all of my 250meg roaming data. I tried to add another 250meg but the option was unavailable. I beleive i mistakenly added 200megs of Canadian data which i dont need since I still have about 1700megs of data at home. Please add another 250meg US roaming to my account, asap. And please refund the accidental 200meg domestic data that I dont need.

You will not be abel to add another 250 until your 10 days is up as the add-on won't be available until after the 10 days. You can add 500mb for $15 or 1GB for $20. You will need to contact the moderators to get a credit on the purchase of the incorrect add-on click this link https://publicmobile.ca.ada.support/chat/ and enter your question into SIMon. Follow the prompts to get to the Contact Us button and then a Submit Ticket button will appear.

Community Moderators are available from Monday-Friday 8 am(Eastern) to 12 am(Eastern) and Saturday, and Sunday from 8 am(Eastern) to 10 pm(Eastern)

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topic Re: US roaming in Get Support

US roaming

Re: US roaming