topic Re: Change plan. in Get Support

Change plan.

Dantorstol — Wed, 05 Jan 2022 13:15:23 GMT

I’m currently trying to change my plan to 8gb but here’s the catch, when I go Into my dashboard under “change plan” it’s blank and i cannot see anything.

Re: Change plan.

RossN — Sun, 07 Jul 2019 23:43:46 GMT

@Dantorstol hi thats not unusual around here ha ha wait an hour and it should clear up on its own or try a different device if ones avaliable to sign in on

Re: Change plan.

geopublic — Mon, 08 Jul 2019 00:10:04 GMT

@Dantorstol wrote:
I’m currently trying to change my plan to 8gb but here’s the catch, when I go Into my dashboard under “change plan” it’s blank and i cannot see anything.

@Dantorstol What plan are you currently on?

Re: Change plan.

PM3HM — Mon, 08 Jul 2019 00:20:40 GMT

Have you tried a different web browser ? I know that firefox doesn't always display properly for me.

Re: Change plan.

krazykiwi — Mon, 08 Jul 2019 00:24:06 GMT

@Dantorstol wrote:
I’m currently trying to change my plan to 8gb but here’s the catch, when I go Into my dashboard under “change plan” it’s blank and i cannot see anything.

I just tested it and everything looks good, but with PM that does mean a whole lot. Could be different for someone sitting in the next room! LOL

Good suggestion by @PM3HM , Safari operates at around 75-80% with the PM site. Clearing your cache may work as well.

Re: Change plan.

will13am — Mon, 08 Jul 2019 00:32:09 GMT

@Dantorstol try again using incognito mode in either chrome or Firefox. That should work.