topic Re: Puk code in Get Support

Puk code

NEWTS — Wed, 05 Jan 2022 13:15:19 GMT

I do I retrieve the PUK code for the Sim card?

Re: Puk code

Ed404 — Mon, 02 Dec 2019 01:39:52 GMT

@NEWTS wrote:
I do I retrieve the PUK code for the Sim card?

Not sure what you're really asking. Does your sim card need the PUK code?

Re: Puk code

wetcoaster — Mon, 02 Dec 2019 01:42:10 GMT

@NEWTS wrote:
I do I retrieve the PUK code for the Sim card?

what's the exact message your phone is showing?

If it asks for the network unlock PIN or PUK, your phone is locked to the previous provider and you need to contact them and/or the phone manufacturer for the information.

Re: Puk code

Korth — Mon, 02 Dec 2019 01:56:08 GMT

Public Mobile does not print the PUK anywhere on their SIM cards/packaging, does not display the PUK anywhere in Self-Serve or Community account pages, does not offer the PUK unless explicitly asked to do so.

If you want your PUK (for whatever reason) then you'll have to msg the PM Mods or have a chat with Simon. It's the only way.

Re: Puk code

will13am — Mon, 02 Dec 2019 02:06:36 GMT

This is the help article on PUK code. Need to contact the moderator team.

https://www.publicmobile.ca/en/bc/get-help/articles/where-to-find-your-puk

Re: Puk code

wetcoaster — Mon, 02 Dec 2019 02:07:00 GMT

I know that there several similar comprehensive posts about "unlock code" terminology out there, this one by @Luddite ended up on top of my search results:

https://productioncommunity.publicmobile.ca/t5/Getting-Started/How-to-unblock-PUK-sim-tm/m-p/451039/highlight/true#M89994