topic Not receiving inbound calls in Get Support

Not receiving inbound calls

Spolton — Wed, 05 Jan 2022 13:14:45 GMT

Phone was working fine before and I can make outbound calls no problem. Inbound callers can hear ringing but my phone does nothing. No display changes, no ring, no indication a call came in. Please help.

Re: Not receiving inbound calls

hairbag1 — Sat, 06 Jul 2019 00:29:07 GMT

Phone on Silence ? Toggle Airplane mode off/on. Cycle phone off/on.

Re: Not receiving inbound calls

Anonymous — Sat, 06 Jul 2019 00:30:15 GMT

@Spolton wrote:
Phone was working fine before and I can make outbound calls no problem. Inbound callers can hear ringing but my phone does nothing. No display changes, no ring, no indication a call came in. Please help.

Before what? Did something change?

My guess would be perhaps your general call forwarding is on. Or you're on do not disturb.

Do callers get to your voicemail?

Re: Not receiving inbound calls

MarkCorrigan — Sat, 06 Jul 2019 01:03:39 GMT

Have you changed your phone's software in anyway? If you've rooted your phone and installed a custom ROM, that could be causing your problem. Or perhaps you've installed a specific app that's causing issues. We need some more information.

Re: Not receiving inbound calls

GinYVR — Sat, 06 Jul 2019 01:14:50 GMT

@Spolton If you go into your selfserve account is your plan still active?