topic Re: 5g bonus in Get Support

5g bonus

Bonbon — Wed, 05 Jan 2022 13:14:14 GMT

When should I see the extra 5G from the Black Friday sale? Do weekends count as a day?

Re: 5g bonus

GR — Sun, 01 Dec 2019 00:30:11 GMT

@Bonbon yes they do, you should see it within 72 hours of activating

Re: 5g bonus

Bonbon — Sun, 01 Dec 2019 00:32:29 GMT

That's great thanks!

Re: 5g bonus

Triguy — Sun, 01 Dec 2019 00:33:24 GMT

According to terms and condition s it can take two business days.

Please note it may take up to 2 business days for bonus data to be applied.

Re: 5g bonus

Bonbon — Sun, 01 Dec 2019 00:34:05 GMT

Is the extra 5g only for 1 month?

Re: 5g bonus

Triguy — Sun, 01 Dec 2019 00:37:56 GMT

Yes, it is a one time bonus.

Re: 5g bonus

GR — Sun, 01 Dec 2019 00:39:41 GMT

@Bonbon to add to what @Triguy said it is a one time bonus but it will stay on your account until its all used up so if you rarely run out of in plan data it could stay on your account a few years

Re: 5g bonus

Bonbon — Sun, 01 Dec 2019 00:53:18 GMT

Oh wow! So if you have 5g from your plan then this Black Friday sale gives you another 5g I assume. Equals 10g, so does your free 5g get used first then your plan 5g second? Or other way around? Also if you don't use up all the 10g then it carries over each month?

Re: 5g bonus

GR — Sun, 01 Dec 2019 00:57:12 GMT

@Bonbon your inplan data gets used first , if you use it all then you go in the bonus data. Then at renewal you get your inplan data again to use for the month and if you use it all again you go in the rest of your bonus data

Re: 5g bonus

popping — Sun, 01 Dec 2019 00:57:37 GMT

@Bonbon wrote:
Oh wow! So if you have 5g from your plan then this Black Friday sale gives you another 5g I assume. Equals 10g, so does your free 5g get used first then your plan 5g second? Or other way around? Also if you don't use up all the 10g then it carries over each month?

The plan 5GB data will use first. The unused plan 5GB data will not carry over to next cycle.

The bonus 5GB data is add-on data. Add-on data does not have expirey date. Any unused data will be rolled over to next cycle until completely used.

Re: 5g bonus

geopublic — Sun, 01 Dec 2019 00:58:42 GMT

@Bonbon wrote:
Oh wow! So if you have 5g from your plan then this Black Friday sale gives you another 5g I assume. Equals 10g, so does your free 5g get used first then your plan 5g second? Or other way around? Also if you don't use up all the 10g then it carries over each month?

@Bonbon The other way around. The 5GB bonus is an add-on it stays in your account until all used up. It only kicks in when you have used up all your data allotment per your 30 day plan.