topic Re: payment in Get Support

payment

bobbydigital — Wed, 05 Jan 2022 13:13:57 GMT

Hi i can not register my credit card which is good.it always says Umable to process transaction .your credit card will not be charged error .can someone help?

Re: payment

hairbag1 — Thu, 04 Jul 2019 04:27:48 GMT

If you try it again in an hour, it might accept it then. Make sure to double check to correctly input your cc info.

If all else fails, contact a moderator for their help...Click this to message them

Please allow up to 48 hours for them to get back to you...usually much less.

Re: payment

Dunkman — Thu, 04 Jul 2019 04:31:18 GMT

@bobbydigital

Several people have issues with registering their credit card.

Website is finicky. You can try a different web browser, clearing cache or incognito mode. Chrome incognito works well with site.

With credit card information, make sure address matches exactly the billing address of credit card. If apartment number, leave that section blank.

If that fails, you may need to contact moderator

If you need service right away, buying a voucher in store or online via recharge.com (service fee) and pay via self service account.

Re: payment with Credit Card

cory_c — Thu, 04 Jul 2019 20:18:09 GMT

I agree with @bobbydigital

I've had the same issue since Monday, July 1st (2019) and just took @bobbydigital advise, and it worked. I was able to update my credit card information.

Cheers!

Re: payment

cavemantoronto — Thu, 04 Jul 2019 20:43:13 GMT

@bobbydigital wrote:
Hi i can not register my credit card which is good.it always says Umable to process transaction .your credit card will not be charged error .can someone help?

Look at statement and see if they charged by error. If no charge, try again. If you need to pay soon, buy voucher from store or online at recharge.com.