topic Re: SIM card activation in Get Support

SIM card activation

HPDM — Wed, 05 Jan 2022 13:12:53 GMT

How long does it take for a phone to start working after the SIM card activation? I have a new number and a Samsung Galaxy S3.

Thanks!

Re: SIM card activation

cavemantoronto — Sat, 30 Nov 2019 00:04:04 GMT

@HPDM wrote:
How long does it take for a phone to start working after the SIM card activation? I have a new number and a Samsung Galaxy S3.

Thanks!

Right away

Re: SIM card activation

Alex888 — Sat, 30 Nov 2019 00:04:35 GMT

@HPDM With a new number it usually only takes a few minutes. Try restarting your phone if it's not working.

Re: SIM card activation

ShawnC13 — Sat, 30 Nov 2019 01:00:59 GMT

@HPDM wrote:
How long does it take for a phone to start working after the SIM card activation? I have a new number and a Samsung Galaxy S3.

Thanks!

What model of Galaxy s3 do you have as some are not compatible with PM. goto willmyphonework.net

Re: SIM card activation

geopublic — Sat, 30 Nov 2019 01:49:52 GMT

@HPDM wrote:
How long does it take for a phone to start working after the SIM card activation? I have a new number and a Samsung Galaxy S3.

Thanks!

TRy the sim card in another phone. If it works then your phone is the issue. If it still doesn't work then you account has not been provisioned preperly and you must submit a ticket to PM so that they can reset your account. To submit a ticket do the following:

Re: SIM card activation

HPDM — Mon, 02 Dec 2019 17:02:41 GMT

Restarting the phone helped. I went from "no network" to "Public Mobile." I was able to make and receive calls, but my phone didn't have any sound when receiving calls. As of now, calling works fine. But voicemail doesn't. So there does seem to be some delay before everything starts working properly.

Re: SIM card activation

jefff — Mon, 02 Mar 2020 22:33:34 GMT

I waited about 15 minutes. nothing. so I rebooted it the phone and it worked. iphone7