topic Re: SIM is locked;( in Get Support

SIM is locked;(

Dmytro1 — Wed, 05 Jan 2022 13:12:47 GMT

Pass all process in registration. But SIM is locked . My registration PIN code is not works . what to do ?

cavemantoronto — Fri, 29 Nov 2019 23:26:58 GMT

@Dmytro1 wrote:
Pass all process in registration. But SIM is locked . My registration PIN code is not works . what to do ?

Sim pin password or sim network unlock pin? The account pin is not for typing into phone.

Dmytro1 — Fri, 29 Nov 2019 23:28:17 GMT

sim network unlock pin ... where to get it? thanks

cavemantoronto — Fri, 29 Nov 2019 23:28:58 GMT

@Dmytro1 wrote:
sim network unlock pin ... where to get it? thanks

Your phone is locked to the old carrier. You need to ask them for unlock code.

Dmytro1 — Fri, 29 Nov 2019 23:31:51 GMT

Thanks ,will try call them

geopublic — Sat, 30 Nov 2019 00:00:08 GMT

@Dmytro1 wrote:
Thanks ,will try call them

@Dmytro1
If your phone is a Samsung you might be able to get an unlock code from the Samsung website via a chat
To start a live chat session from Samsung's Contact Us page: http://www.samsung.com/ca/info/contactus.html?CID=AFL-hq-mul-0813-11000170.

Hope this helps!

Dmytro1 — Sat, 30 Nov 2019 02:24:27 GMT

Thanks to everyone. Problem solved.