topic Re: What happens to rewards when I change plan mid-cycle? in Get Support

What happens to rewards when I change plan mid-cycle?

Poogzley — Wed, 05 Jan 2022 13:12:01 GMT

What happens to rewards when I change my plan mid-cycle?

Will my rewards be then issued on the new cycle date or will they stay on the original date?

Re: What happens to rewards when I change plan mid-cycle?

RossN — Sat, 29 Jun 2019 18:51:26 GMT

Poogzleyy any accumulatedd rewards will go towards paying for your new plan what you paid for old plan will be lost

Re: What happens to rewards when I change plan mid-cycle?

Poogzley — Sat, 29 Jun 2019 18:51:41 GMT

@RossN wrote:
Poogzleyy any accumulatedd rewards will go towards paying for your new plan

That did not really answer my question... I wanted to know how changing my plan mid-cycle impacts my rewards cycle

Re: What happens to rewards when I change plan mid-cycle?

geopublic — Sat, 29 Jun 2019 18:51:50 GMT

@Poogzley wrote:
What happens to rewards when I change my plan mid-cycle?
Will my rewards be then issued on the new cycle date or will they stay on the original date?

@Poogzley New cycle date.

Re: What happens to rewards when I change plan mid-cycle?

Poogzley — Sat, 29 Jun 2019 18:53:10 GMT

@geopublic wrote:
@Poogzley wrote:
What happens to rewards when I change my plan mid-cycle?
Will my rewards be then issued on the new cycle date or will they stay on the original date?
@Poogzley New cycle date.

Perfect! Thank You 😊

Re: What happens to rewards when I change plan mid-cycle?

cavemantoronto — Sat, 29 Jun 2019 19:08:03 GMT

@Poogzley wrote:
@RossN wrote:
Poogzleyy any accumulatedd rewards will go towards paying for your new plan
That did not really answer my question... I wanted to know how changing my plan mid-cycle impacts my rewards cycle

No reward for first month of new plan. It gets put in balance after plan change and you get extra discount next renewal.

Re: What happens to rewards when I change plan mid-cycle?

Dunkman — Sat, 29 Jun 2019 19:21:08 GMT

@Poogzley

If you do a plan change, let us know what happens.

According to knowledge article,

All earned Rewards are applied to your account on your plan renewal date, before your payment is processed.
There are exceptions to the above statement:
- Community Rewards are reviewed between the 1st and 6th of every month, and applied to your account after the review period on your payment due date. If your payment due date is during the review period, your Rewards will be applied on your next payment due date.
- If you’ve changed your plan prior to your current plan renewal date, you will receive your Reward credits after you have paid for the new plan, within approximately 24 hours. Rewards will be applied normally from then on.