topic Re: Nokia 530 - No SIM Card in Get Support

Nokia 530 - No SIM Card

andreaamado — Tue, 04 Jan 2022 17:59:53 GMT

I'm trying to use my sim card on my old Nokia 530, my SIM card is working well on my iPhone 6 and my Nokia is unlock.

I'll show some prints of my nokia, hope someone can help me.

Thanks,

Andrea

Re: Nokia 530 - No SIM Card

liamandrew94 — Fri, 26 Aug 2016 14:47:11 GMT

Hi @andreaamado, just some clarification questions:

- Are you using the correct size of SIM card?

- Have you tried removing the SIM card, closing the tray, and reinserting?

- Have you tried placing the SIM card in the tray in all possible ways?

- Is there any debris or dust in your SIM card compartment?

Re: Nokia 530 - No SIM Card

andreaamado — Fri, 26 Aug 2016 14:57:15 GMT

Hi @liamandrew94, yes I'm using the card with the PM adapter fixed, I removed many times, I updated my old phone, tried in both ports and the card is perfect and working well on my iPhone 😞

Re: Nokia 530 - No SIM Card

liamandrew94 — Fri, 26 Aug 2016 15:08:15 GMT

Where did you buy the phone from? Can't seem to find any support for it on Microsoft's Support Page to send you in the right direction...

Re: Nokia 530 - No SIM Card

andreaamado — Fri, 26 Aug 2016 15:13:35 GMT

In Brazil, I bouthgt unlocked.

Re: Nokia 530 - No SIM Card

Luddite — Fri, 26 Aug 2016 16:05:01 GMT

Some Lumia 530 models are not compatible with PM's network. You will need to look up the exact sub-model for be sure. This is the report from http://willmyphonework.net

Nokia Lumia 530 - Canada, Public Mobile

Sub-Model

4G LTE

RM-1019 Dual SIM

Carrier Network does not support 2G

Device not compatible

Device does not support 4G LTE bands

RM-1020 Dual SIM

Carrier Network does not support 2G

850MHz, 1900MHz

Device does not support 4G LTE bands

RM-1017

Carrier Network does not support 2G

Device not compatible

Device does not support 4G LTE bands

RM-1018

Carrier Network does not support 2G

850MHz, 1900MHz

Device does not support 4G LTE bands

Re: Nokia 530 - No SIM Card

andreaamado — Fri, 26 Aug 2016 17:09:35 GMT

Mmm, nice link @Luddite, my phone should work.

Re: Nokia 530 - No SIM Card

andreaamado — Fri, 26 Aug 2016 17:12:46 GMT

My phone

Re: Nokia 530 - No SIM Card

srlawren — Fri, 26 Aug 2016 17:35:45 GMT

@andreaamado yeah everything points to it working correctly.

Since your phone is dual SIM, have you tried the PM SIM in both slots? Any difference between them?

Re: Nokia 530 - No SIM Card

andreaamado — Fri, 26 Aug 2016 18:16:50 GMT

Yes, I tried @srlawren

Re: Nokia 530 - No SIM Card

Luddite — Fri, 26 Aug 2016 18:31:39 GMT

OK here's some additional grasping at straws:

a) check for corrosion on the sim contacts in your phone & clean them,

b) try a different carrier activated sim card,

c) scotch tape on the back of the sim to tighten the fit,

d) do a complete factory reset,

e) get a new PM sim.

Re: Nokia 530 - No SIM Card

andreaamado — Fri, 26 Aug 2016 18:40:19 GMT

Ok @Luddite i'll try all and give feedback later.

Thanks for you time.

Re: Nokia 530 - No SIM Card

Luddite — Fri, 26 Aug 2016 18:57:22 GMT

Yet another thought:

in cellular network settings select 3G rather than auto. Maybe the phone is searching for a 2G connection.

Re: Nokia 530 - No SIM Card

Luddite — Sun, 28 Aug 2016 00:05:11 GMT

Hey @chukdefatey Good to see you about. Any thoughts on this thread?

Re: Nokia 530 - No SIM Card

andreaamado — Sun, 28 Aug 2016 01:01:10 GMT

Just to say that I tried all options except another sim card, maybe tomorrow, i'll let you know.

And my sim card is not detected, so i can't change the 3g, 2g, 4g network.

Thanks

Re: Nokia 530 - No SIM Card

Luddite — Sun, 28 Aug 2016 02:09:53 GMT

Thanks for the update. Have you ever used this phone in Canada? I am really wondering if it is either locked to a Brazil carrier, or just has the wrong frequencies.

Re: Nokia 530 - No SIM Card

Luddite — Sun, 28 Aug 2016 02:30:37 GMT

I found this information about your phone frequencies that suggests it only has 1 of the 3G (UMTS) frequencies (850). I don't know if this would make the PM sim incompatible. Will keep looking.

Other names
RM-1018, RM-1020
GSM frequencies
850 900 1800 1900
Standard UMTS
850 900 2100

Re: Nokia 530 - No SIM Card

andreaamado — Sun, 28 Aug 2016 13:17:51 GMT

No, I never used this phone here, I think is a phone problem, the chip is ok, but today i'll get a chip from a friend to test, the last chance 🙂

Thanks.

Re: Nokia 530 - No SIM Card

Luddite — Sun, 28 Aug 2016 14:24:06 GMT

I did some tests and the only way to generate the "No SIM" message was with no sim installed, or the sim installed incorrectly. With inactive SIMs from three different carriers the message was "No Service".

Therefore either your phone's sim contacts have failed or you accidently reassembled the nano sim into the micro frame incorrectly.

Think you are in the market for a new phone.

Re: Nokia 530 - No SIM Card

andreaamado — Sun, 28 Aug 2016 19:03:23 GMT

I tried with a Wind card and doesnt work too, so my phone was working with a chip from Brazil then probably is just a country think, and will not work here.

Thanks for the help 😉