topic Re: Only one account? in Get Support

Only one account?

proza — Wed, 05 Jan 2022 13:11:05 GMT

Hi,

I am sorry that if my question does not fit here.

I found that the user ID is my email address, is it possible to have more than one mobile phone?

The user ID of the other carrier is the phone number, so that a person can have more than one mobile account.

Re: Only one account?

computergeek541 — Thu, 27 Jun 2019 22:54:19 GMT

@proza wrote:
Hi,

I am sorry that if my question does not fit here.
I found that the user ID is my email address, is it possible to have more than one mobile phone?
The user ID of the other carrier is the phone number, so that a person can have more than one mobile account.

Each Public Mobile phone number must be in a separate self-serve account. Each account must be linked to a different e-mail address.

Re: Only one account?

ShawnC13 — Thu, 27 Jun 2019 22:54:22 GMT

@proza wrote:
Hi,

I am sorry that if my question does not fit here.
I found that the user ID is my email address, is it possible to have more than one mobile phone?
The user ID of the other carrier is the phone number, so that a person can have more than one mobile account.

Each account with PM requires it's own email address and can only have one number attached to it. You can have the same credit card pay for multiple accounts though

Re: Only one account?

Alex888 — Thu, 27 Jun 2019 22:57:17 GMT

@proza You can only have one account with one phone number per email. But you can open multiple accounts with different emails and use your first account as a reference for additional accounts and get $10 on those accounts as well as $1 monthly reward on your first account.

If you set up auto pay you should have your renewal dates on different days or use different cards, if you have multiple accounts renew on the same day with the same credit card the charges may be flagged as possible fraud and blocked.

Re: Only one account?

geopublic — Fri, 28 Jun 2019 14:17:51 GMT

@proza wrote:
Hi,

I am sorry that if my question does not fit here.
I found that the user ID is my email address, is it possible to have more than one mobile phone?

@proza No it is not possible to have multiple phone numbers associated with on PM account. As others have mentioned you need to create seperate accounts but you can use an email alias and the same credit card to pay for the second account.

The user ID of the other carrier is the phone number, so that a person can have more than one mobile account.

Yes, that is correct. Unfortunately PM uses the email as the user Id and because it needs to be unique your need to create a new account for every phone number as noted above.

Hope this helps!.