topic Re: New account promotions not applied in Get Support

New account promotions not applied

Izza — Wed, 05 Jan 2022 13:10:54 GMT

I registered as a new public mobile client and was suppose to get a $10 off discount for the first 6 months however, it has not been applied yet.

Re: New account promotions not applied

Anonymous — Thu, 28 Nov 2019 02:56:48 GMT

@Izza wrote:
I registered as a new public mobile client and was suppose to get a $10 off discount for the first 6 months however, it has not been applied yet.

When exactly did you activate the account? That promo was for a limited time. It mentioned something about up to 30 days for the first credit to show up.

Re: New account promotions not applied

Izza — Thu, 28 Nov 2019 03:02:18 GMT

Thank you!! I did not notice the 30 days wait period for this promo to be applied. I set up the account the very first day that promo was on. That was like 2 weeks ago.

Re: New account promotions not applied

ShawnC13 — Thu, 28 Nov 2019 03:03:58 GMT

@Izza wrote:
Thank you!! I did not notice the 30 days wait period for this promo to be applied. I set up the account the very first day that promo was on. That was like 2 weeks ago.

Your plan also met the plan value to qualify for the promo of I think it was $35 or more

Re: New account promotions not applied

hairbag1 — Thu, 28 Nov 2019 03:50:01 GMT

@Izza wrote:
I registered as a new public mobile client and was suppose to get a $10 off discount for the first 6 months however, it has not been applied yet.

Here’s what else you should know:

Only plans $35/mo or greater are eligible for this offer.
Eligible customers will receive $10 credit for months 1-6, then resume paying full price from month 7 and onwards. Credit is non-refundable and non-redeemable for cash.
The first credit will be applied to all eligible accounts within 30 days of activation. Remaining credits will be applied prior to each renewal date.
You will also be able to see the credits you’ve received by logging in to Self-Serve.
If you switch your rate plan, OR fall into a suspend or inactive state while on the promotion, you will no longer be eligible for this promotion.

To learn more about Public Mobile, click here.