topic Re: Set up account gave number then it sent code but now it's not there in Get Support

Set up account gave number then it sent code but now it's not there

Kelsokkk877 — Wed, 05 Jan 2022 13:10:22 GMT

Re: Set up account gave number then it sent code but now it's not there

popping — Wed, 27 Nov 2019 20:31:59 GMT

@Kelsokkk877

Did you just activate a PM plan and port your number from your old provider.

Please confirm or give us more info of what had happened. Thanks.

Re: Set up account gave number then it sent code but now it's not there

Kelsokkk877 — Wed, 27 Nov 2019 20:34:29 GMT

it was new activation pay-as-you-go SIM carded num

Re: Set up account gave number then it sent code but now it's not there

GR — Wed, 27 Nov 2019 20:37:41 GMT

@Kelsokkk877 you might have to wait an hour and start again on google chrome browser! I gond that works best. Also don't hit the back button while doing the activation

Re: Set up account gave number then it sent code but now it's not there

popping — Wed, 27 Nov 2019 20:49:55 GMT

@Kelsokkk877 wrote:
it was new activation pay-as-you-go SIM carded num

If PM activation page rejects your SIM card serial number, you can close your browser and start over again. You may need to wait for an hour if it continues to reject your SIM card serial number.

If you need to go back a page, always to restart your browser again as PM activation page does not handle go back a page well.