topic Re: Credit Card Charge At Midnight, Not Sure What For? in Get Support

Credit Card Charge At Midnight, Not Sure What For?

nonpromqueen — Wed, 05 Jan 2022 13:10:21 GMT

I received a credit card charge of 11.30 on my credit card in the middle of the night. I checked my daughters account and mine, and no transaction is listed.

Any idea what that's for?

Re: Credit Card Charge At Midnight, Not Sure What For?

Dunkman — Wed, 26 Jun 2019 13:35:46 GMT

@nonpromqueen

That is $10 + taxes. Did one of you buy an add on recently? Change plans? Recent renewal dates?

If your payment history in both accounts do not show anything, it could be an error. You could contact moderator to check your account, but response times are 1-2 days.

Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Another possibilitiy is a compromised credit card. Make sure that there are no other unrecognized charges.

Re: Credit Card Charge At Midnight, Not Sure What For?

Triguy — Wed, 26 Jun 2019 13:42:15 GMT

It was probably for a sim card $10 + tax.

There is a $10 plan and data add-on for 200MB . Did you make a plan change or purchase an add-on ?

Re: Credit Card Charge At Midnight, Not Sure What For?

Anonymous — Wed, 26 Jun 2019 13:36:42 GMT

@nonpromqueen Is today the renewal date of either account? 11.30 would be 10.00 + 13%(tax). not sure if you are in a 13% tax province.

Re: Credit Card Charge At Midnight, Not Sure What For?

nonpromqueen — Wed, 26 Jun 2019 13:36:58 GMT

That's what I was thinking but I haven't ordered a new sim card.

Re: Credit Card Charge At Midnight, Not Sure What For?

geopublic — Wed, 26 Jun 2019 13:39:26 GMT

@nonpromqueen wrote:
I received a credit card charge of 11.30 on my credit card in the middle of the night. I checked my daughters account and mine, and no transaction is listed.

Any idea what that's for?

@nonpromqueen Plan renewal via AutoPay or one-time payment of $10.00 to fund your account. (Vial selfserve or 611).