topic Re: https://selfserve.publicmobile.ca/ only white blank screen in Get Support

https://selfserve.publicmobile.ca/ only white blank screen

chris_j11 — Wed, 05 Jan 2022 13:09:36 GMT

https://selfserve.publicmobile.ca/ only white blank screen

i tried 2 different browser + 1 just installed - only white blank screen

tried on 3 different phones - only white blank screen

tried on LTE - only white blank screen

Re: https://selfserve.publicmobile.ca/ only white blank screen

Dunkman — Wed, 27 Nov 2019 03:17:25 GMT

@chris_j11

I tried earlier in privacy mode with Safari and it worked. However, when I tried right now, it did not work.

Probably a gliche in the system. Maybe wait one hour and try again.

Re: https://selfserve.publicmobile.ca/ only white blank screen

NDesai — Wed, 27 Nov 2019 03:29:37 GMT

Working fine here in all browsers i have installed.

Re: https://selfserve.publicmobile.ca/ only white blank screen

chris_j11 — Fri, 06 Dec 2019 20:03:17 GMT

thanks - worked in incognito mode

[Marked a solution ...... Luddite; though new window seems helpful too]

Re: https://selfserve.publicmobile.ca/ only white blank screen

pckku — Wed, 27 Nov 2019 03:36:18 GMT

I have a similar issue when signing in using Chrome. But when I switched to Chrome New Incognito window (Ctrl+Shift+N), I am able to log in to my self-serve account. Try the Chrome Incognito to see if this works for you.