topic Re: need to verify a simcard in Get Support

need to verify a simcard

chingching — Wed, 05 Jan 2022 13:09:32 GMT

i was with public mobile before i switched to telus. now i want to switch back but i don't know if the simcard i've kept works for public mobile. can't reach a human to help. what should i do?

Re: need to verify a simcard

dabr — Wed, 27 Nov 2019 01:15:52 GMT

@chingching wrote:
i was with public mobile before i switched to telus. now i want to switch back but i don't know if the simcard i've kept works for public mobile. can't reach a human to help. what should i do?

You'll need to buy a new PM SIM card. Once you de-activate your account the old SIM becomes obsolete. Sorry.

Re: need to verify a simcard

Arily4 — Wed, 27 Nov 2019 01:21:49 GMT

To make things easier, as you do need to re-purchase, Amazon has authorized retailers that you can purchase from!

Re: need to verify a simcard

PAULRANG18 — Wed, 27 Nov 2019 01:58:28 GMT

Telus sim will not work with PM. You will need to buy a new sim. Welcome to PM.

Re: need to verify a simcard

computergeek541 — Wed, 27 Nov 2019 04:41:36 GMT

@chingching wrote:
i was with public mobile before i switched to telus. now i want to switch back but i don't know if the simcard i've kept works for public mobile. can't reach a human to help. what should i do?

You can only use your old Public Mobile sim card if you didn't port your phone number to Telius and if the Public Mobile account has been in suspension for less than 90 days. That would involve making Public Moible plan payment and resuming service.

If you ported the number out to Telus, the information provided earlier by others applies and the old Public Mobile sim card can't be reused.