topic Re: Add-on transferability in Get Support

Add-on transferability

ggd — Wed, 05 Jan 2022 13:08:10 GMT

I have the $15 plan and have purchased a $15 international calling add-on. If I change plans to the $25 plan will I keep my add-on?

Re: Add-on transferability

GinYVR — Mon, 25 Nov 2019 18:39:15 GMT

@ggdYes you would keep your add on.

Re: Add-on transferability

Triguy — Mon, 25 Nov 2019 18:41:59 GMT

The add-on remains in your account until it is used up.

Re: Add-on transferability

popping — Mon, 25 Nov 2019 19:45:21 GMT

@ggd

Add-on is added to your account. Similarly, rewards are attached to your account. Therefore, changing plan will not affect your add-ons and your rewards.

Re: Add-on transferability

geopublic — Mon, 25 Nov 2019 19:58:59 GMT

@ggd Addons are always associated with your account not your plan, so no matter how many times you change your plan it will not affect your addons.