topic Data Usage in Get Support

Data Usage

JTDU — Tue, 04 Jan 2022 17:59:22 GMT

Hi All,

I am here to question the data usage meter in my account. My phone says 3.6mb used while on PM website it says 8.9mb used. I mean it it said 5mb or so used, i would be fine... BUT a difference of 5mb when i literally just opened 1 news article is kind of weird.

Data Usage

JTDU — Sat, 20 Aug 2016 01:19:48 GMT

Hi All,

Re: Data Usage

NDesai — Sat, 20 Aug 2016 01:33:29 GMT

The amount is pretty small, let it build and see if its a huge difference.

Re: Data Usage

NDesai — Sat, 20 Aug 2016 01:33:54 GMT

Double post: http://productioncommunity.publicmobile.ca/t5/Self-Serve/Data-Usage/m-p/65898/highlight/false#M5215

Re: Data Usage

imm1304 — Sat, 20 Aug 2016 01:52:07 GMT

Duplicate posts merged to single thread.

Data Usage inaccurate

naddude — Sun, 14 May 2017 16:21:08 GMT

Hi:

I am new to PM but noticed an issueof inaacurate data usage in "my account". After three days my phone and two independent data trackers indicate more than 50% less than the amount PM claims I used (I wrote to a mod who says the site is being fixed). Is this an unusual issue?