topic Activation in Get Support

Activation

jarodmakowski — Wed, 05 Jan 2022 13:07:48 GMT

It said my sim. card is activated but I never got confirmation email Nd dont know mobile number

Re: Activation

RossN — Fri, 21 Jun 2019 22:14:51 GMT

check your spam folder it may be there

Re: Activation

Lieux — Fri, 21 Jun 2019 22:46:51 GMT

@jarodmakowski wrote:
It said my sim. card is activated but I never got confirmation email Nd dont know mobile number

Where did you activate your sim? You need to have choose a phone number or port your number...???

Can you give us more details?

Re: Activation

computergeek541 — Sat, 22 Jun 2019 00:53:26 GMT

@jarodmakowski wrote:
It said my sim. card is activated but I never got confirmation email Nd dont know mobile number

To get your phone number, most phone will usually show it somewhere within the setttings menus. You could also try making an outgoing call to call display-enabled device to find out your phohe number.

Re: Activation

ellineg — Sat, 22 Jun 2019 15:48:02 GMT

Hi! If you bought the sim in-store, there is a number where the sim is attached.

If you ordered online, there is a number in your profile.

Re: Activation

geopublic — Sat, 22 Jun 2019 15:59:51 GMT

@jarodmakowski wrote:
It said my sim. card is activated but I never got confirmation email Nd dont know mobile number

@jarodmakowski Most of the time when that happens it means that there was a typo when entering your email during activation and that is why the email never arrives. Need to verify the email with the moderator.

To contact Public Mobile click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.

Note: Moderator Hours: Monday-Friday 8 am(Eastern) to 12 am (Eastern) and Saturday, and Sunday from 8 am(Eastern) to 10 pm (Eastern).

* Please note that account verification may be required when contacting the Moderator Team *