topic Re: Having an issue with a Sim in Get Support

Having an issue with a Sim

makkahn28 — Wed, 05 Jan 2022 13:07:07 GMT

Trying to register a New Sim for something, But Invalid Sim

Re: Having an issue with a Sim

Anonymous — Thu, 20 Jun 2019 17:08:55 GMT

@makkahn28 wrote:
Trying to register a New Sim for something, But Invalid Sim

You've been here for 4 years and have lots of participation...you know how to search and who to ask.

Wait an hour and try again. Clear cache, try incognito, different browser.

Re: Having an issue with a Sim

ShawnC13 — Thu, 20 Jun 2019 17:09:49 GMT

@makkahn28 wrote:
Trying to register a New Sim for something, But Invalid Sim

@makkahn28, now you have been around a long time. Have you tried the private browser and all the other options? If you have tried the private browsing and still get this error that you will need to get in touch with the MODS. You say it is a new sim for something, is this something a new line with PM or what?

Re: Having an issue with a Sim

makkahn28 — Thu, 20 Jun 2019 17:11:29 GMT

It's to set up for DATA ONLY for a Watch for my Dad, GPS Only

Re: Having an issue with a Sim

makkahn28 — Thu, 20 Jun 2019 17:12:49 GMT

My Mother asked me to do this, I do have 3 More Sims, But what a waste for the 4th

Re: Having an issue with a Sim

Triguy — Thu, 20 Jun 2019 17:19:16 GMT

Was the sim purchased at a retail location ? If it was then you should return it and exhange it for a new one.

Re: Having an issue with a Sim

ZfromVanC — Thu, 20 Jun 2019 17:35:25 GMT

Try using a different internet browser, or waiting an hour and trying again. Sometimes the system needs a minute but then it will work.

Re: Having an issue with a Sim

stonechucker — Thu, 20 Jun 2019 17:36:19 GMT

Is the watch compatible with Public Mobile? Are you able to activate the SIM in your phone, to receive the text message with the verification code?

Remember, a data only sim doesn't receive any SMS message other than those (I think) from PM directly. Also no telephone voice calls either.

Re: Having an issue with a Sim

geopublic — Thu, 20 Jun 2019 18:17:32 GMT

@makkahn28 wrote:
Trying to register a New Sim for something, But Invalid Sim

@makkahn28Invalid SIM occurs when you get locked out from the system or when you are trying to use a previously activated card. If you got locked out you need to wait an hour. If the card has been previously activated then you need to purchase a new card.