topic Re: Payment date in Get Support

Payment date

Geoffrey — Wed, 05 Jan 2022 13:06:17 GMT

I believe this is a question to the admin,

i recently payed my bill on May 4th. I have a 90 days billing period. I received a reminder text that my bill is due on June 20, which is not correct as it doesn’t line up to billing cycle. When I log in to my account it shows my next payment isn’t scheduled until August 1, which is the 90 day cycle. I just want to make sure I won’t be double charged for my plan.

TIA

Re: Payment date

Lieux — Wed, 19 Jun 2019 01:55:53 GMT

@Geoffrey wrote:
I believe this is a question to the admin,

i recently payed my bill on May 4th. I have a 90 days billing period. I received a reminder text that my bill is due on June 20, which is not correct as it doesn’t line up to billing cycle. When I log in to my account it shows my next payment isn’t scheduled until August 1, which is the 90 day cycle. I just want to make sure I won’t be double charged for my plan.

TIA

There is a problem wit those sort of texts since few days. Public mobile works on it.

Re: Payment date

mojorising — Wed, 19 Jun 2019 01:55:52 GMT

@Geoffrey wrote:
I believe this is a question to the admin,

i recently payed my bill on May 4th. I have a 90 days billing period. I received a reminder text that my bill is due on June 20, which is not correct as it doesn’t line up to billing cycle. When I log in to my account it shows my next payment isn’t scheduled until August 1, which is the 90 day cycle. I just want to make sure I won’t be double charged for my plan.

TIA

You can always send a message to a Moderator at the link to below if you want clarification.

https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22437

Re: Payment date

Bell3 — Wed, 19 Jun 2019 02:13:49 GMT

It is a system issue and Just ignore that message

Re: Payment date

geopublic — Wed, 19 Jun 2019 02:24:21 GMT

@Geoffrey wrote:
I believe this is a question to the admin,

i recently payed my bill on May 4th. I have a 90 days billing period. I received a reminder text that my bill is due on June 20, which is not correct as it doesn’t line up to billing cycle. When I log in to my account it shows my next payment isn’t scheduled until August 1, which is the 90 day cycle. I just want to make sure I won’t be double charged for my plan.

TIA

@Geoffrey That text was sent in error In fact PM posted in the announcements section regarding acknowledgement of the error. Nothing to worry about you can ignore the text.