topic Not getting my USA call in Get Support

Not getting my USA call

paulet — Wed, 05 Jan 2022 13:05:46 GMT

Please note from this morning I dont had any access to my USA talk.

Re: Not getting my USA call

popping — Sat, 23 Nov 2019 02:44:22 GMT

@paulet wrote:
Please note from this morning I dont had any access to my USA talk.

Which USA talk?

- calling from Canada to USA number?

- OR calling USA number while roaming in USA?

Re: Not getting my USA call

totalUser — Sat, 23 Nov 2019 02:59:08 GMT

To use is roaming you must be in usa. If you are in USA, can you please enable roaming and if it still doesn't work try selecting providers manually. Try att or I believe t mobile

I suspect that you got a wrong adon. If that is case, not all is lost you can contact moderators by clicking on the question mark and ask them to manually remove that adon and credit you the money so you can buy the proper one.

If I'm wrong and you actually got the long distance, can you check if you actually purchased it? It's a two step process, when you want to buy it it takes you to the payment section, after you put money on the account you have to go back and make the actual purchase.

If you did that and it's still not working, please contact moderatorsThey should be able to help

Re: Not getting my USA call

totalUser — Sat, 23 Nov 2019 03:03:20 GMT

Oh one more thing, does your plan include USA calling? I didn't consider that one. In that case you should definitely contact moderators to sort it out. In a meantime you can use textNow, you'll get free alternative number, your choice if it's American or Canadian with unlimited talk and text to both USA and Canada. If you restrict data it will use very little data we're talking about 1 meg daily

Re: Not getting my USA call

hairbag1 — Sat, 23 Nov 2019 04:04:13 GMT

@paulet wrote:
Please note from this morning I dont had any access to my USA talk.

@paulet...which Public Mobile plan do you have ? Only the current $50 plan has Canada and US calling while you're in Canada.

You can also get one of the add-ons listed below to be able to call US while in Canada. Those add-on minutes don't expire until you use them...even if that takes several months or more.

400 International Long Distance minutes

Included countries: Canada, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, United States, and Venezuela....$15

200 U.S. & Canada Long Distance minutes...$8

Re: Not getting my USA call

paulet — Mon, 25 Nov 2019 23:52:38 GMT

my munber to USA Florida 786 or

Re: Not getting my USA call

hairbag1 — Tue, 26 Nov 2019 00:06:13 GMT

@paulet wrote:
my munber to USA Florida 786 or

@paulet...So did you finally get it to work ?

Re: Not getting my USA call

AE_Collector — Tue, 26 Nov 2019 00:15:16 GMT

Which country are you in while making the call?

AE_Collector

Re: Not getting my USA call

computergeek541 — Fri, 08 Aug 2025 12:16:02 GMT

removed spam