topic Re: wrong text message saying payment due on jun/20 (real due date is on aug.25/2019-3 month pay cyc in Get Support

wrong text message saying payment due on jun/20 (real due date is on aug.25/2019-3 month pay cycle)

mathomas31 — Wed, 05 Jan 2022 13:05:31 GMT

phone no: xxx xxx xxxx

I received a text message saying payment due on jun/20/2019.

i am on a 3 month paying cycle.

my last paymen was on 05/26/2019 $120 for 3 months.

my profile shows next due date as august 25/2019.

why am i getting message from public mobile saying payment due on jun/20

thank you

Re: wrong text message saying payment due on jun/20 (real due date is on aug.25/2019-3 month pay cyc

geopublic — Mon, 17 Jun 2019 19:10:44 GMT

@mathomas31 wrote:
phone no: xxxxxxxxxxxxxx

I received a text message saying payment due on jun/20/2019.
i am on a 3 month paying cycle.
my last paymen was on 05/26/2019 $120 for 3 months.
my profile shows next due date as august 25/2019.

why am i getting message from public mobile saying payment due on jun/20
thank you

@mathomas31 Others have also received this text in error. My understanding is that you can ignore the text.

Edit: For your privacy please remove you P# from your original post. Click on the three dot and remove your number.

Re: wrong text message saying payment due on jun/20 (real due date is on aug.25/2019-3 month pay cyc

Roger3 — Mon, 17 Jun 2019 19:31:43 GMT

It is a good idea to send a quick email to the moderator team. They are generally quick in responding.

Re: wrong text message saying payment due on jun/20 (real due date is on aug.25/2019-3 month pay cyc

dabr — Mon, 17 Jun 2019 22:56:33 GMT

@mathomas31 wrote:
phone no: xxx xxx xxxx

I received a text message saying payment due on jun/20/2019.
i am on a 3 month paying cycle.
my last paymen was on 05/26/2019 $120 for 3 months.
my profile shows next due date as august 25/2019.

why am i getting message from public mobile saying payment due on jun/20
thank you

PM posted this announcement.

https://productioncommunity.publicmobile.ca/t5/Announcements/Select-customers-receiving-erroneous-SMS-reminders/m-p/382946

Re: wrong text message saying payment due on jun/20 (real due date is on aug.25/2019-3 month pay cyc

selva1 — Mon, 17 Jun 2019 23:18:41 GMT

That was a system glitch and checkout the current announcement.