topic Re: How to add $10 to my account in Get Support

How to add $10 to my account

oneworld — Wed, 05 Jan 2022 13:05:20 GMT

New user here. I have auto pay with $15 in account and a $25 bill due in about a week from now. I would like to just add $10 to my account with the registered cc to maybe avoid the dreaded first autopay fail that seems to occassional happen to people here and also to just make sure the cc will actually go through smoothly with no hitches.

So do i just go to self serve > payment > make a payment > Other (enter the desired payment amount) > and then choose $10 ?? That simple right ? (i'm used to the term top-up from previous carrier which i don't see there.) Thanks in advance.

Re: How to add $10 to my account

Triguy — Mon, 17 Jun 2019 17:40:16 GMT

How to Make a Payment

Sign in to Self-Serve.
Click on the Payment tab
From here, you can make a one-time payment or set up AutoPay.

Re: How to add $10 to my account

stonechucker — Mon, 17 Jun 2019 17:43:22 GMT

@oneworld in this case, the due amount would also be $10, so either would be correct.

If you wanted to add $25, enter 25 in the blank spot.

Re: How to add $10 to my account

geopublic — Mon, 17 Jun 2019 17:46:48 GMT

@oneworld wrote:
New user here. I have auto pay with $15 in account and a $25 bill due in about a week from now. I would like to just add $10 to my account with the registered cc to maybe avoid the dreaded first autopay fail that seems to occassional happen to people here and also to just make sure the cc will actually go through smoothly with no hitches.

So do i just go to self serve > payment > make a payment > Other (enter the desired payment amount) > and then choose $10 ?? That simple right ? (i'm used to the term top-up from previous carrier which i don't see there.) Thanks in advance.

@oneworld Yes, you got it right. Once you hit submit it will add the appropriate taxes and show the total amount with the taxes then you just have to hit submit again and you are all done.