topic Re: sim card wont work keeps crashing out in Get Support

sim card wont work keeps crashing out

alisha_88 — Wed, 05 Jan 2022 13:05:08 GMT

Re: sim card wont work keeps crashing out

Dunkman — Fri, 22 Nov 2019 20:04:48 GMT

@alisha_88

More details would be helpful.

Are you a new customer activating new account? old customer? What have you tried so far, etc.....

Re: sim card wont work keeps crashing out

alisha_88 — Fri, 22 Nov 2019 20:09:07 GMT

taking the sim card our and re booting it i got it couple days ago keeps crashing out on me saying no sim card

Re: sim card wont work keeps crashing out

alisha_88 — Fri, 22 Nov 2019 20:10:06 GMT

keeps saying no sim card then goes on and off again

@alisha_88 wrote:
taking the sim card our and re booting it i got it couple days ago keeps crashing out on me saying no sim card

Re: sim card wont work keeps crashing out

meme8484 — Fri, 22 Nov 2019 20:22:27 GMT

I think the sim card may be a bad sim card and you may need to get a new one

Re: sim card wont work keeps crashing out

Dunkman — Fri, 22 Nov 2019 20:22:34 GMT

@alisha_88

did you activate a new plan a few days ago? Did your phone/plan work at all before? Which model phone?

Re: sim card wont work keeps crashing out

alisha_88 — Fri, 22 Nov 2019 20:23:49 GMT

yes it worked before now it keeps going off

Re: sim card wont work keeps crashing out

Dunkman — Fri, 22 Nov 2019 20:34:37 GMT

@alisha_88

Is your account status active or suspended?

Maybe try your SIM card in another phone to determine whether hardware issue versus PM service or SIM card issue.

Re: sim card wont work keeps crashing out

geopublic — Fri, 22 Nov 2019 20:58:04 GMT

@alisha_88 wrote:
taking the sim card our and re booting it i got it couple days ago keeps crashing out on me saying no sim card

@alisha_88 More than likely a sim tray or hardware issue with your phone. Try the sim in another phone if it works then time for a new phone. Sim cards rarely go bad.