topic Re: Creat a new account in Get Support

Creat a new account

sweetie98 — Wed, 05 Jan 2022 13:03:51 GMT

How to creat a new account switch from another company?

Re: Creat a new account

cellphoneuser1 — Thu, 21 Nov 2019 03:01:12 GMT

@sweetie98 wrote:
How to creat a new account switch from another company?

Buy a sim and activate at activate.publicmobile.ca. Ensure the phone number is kept active if you want to keep it.

Re: Creat a new account

geopublic — Thu, 21 Nov 2019 02:50:36 GMT

@sweetie98 All the info is contained in this article:

https://www.publicmobile.ca/en/bc/get-started

Re: Creat a new account

ChuckYeah — Thu, 21 Nov 2019 02:56:38 GMT

If you are not aware, there is a promo on right now that if you sign up for a $35 or higher account, I'd recommend the $40 4GB plan, you'll get $10 off per month for the first 6 months. This promo ends tomorrow, so you should look into getting a sim and activating tomorrow if this interests you.

You can also use a referral code to receive another $10 credit within 72 hrs of signing up.

Re: Creat a new account

sweetie98 — Thu, 21 Nov 2019 03:09:50 GMT

@ChuckYeah wrote:
If you are not aware, there is a promo on right now that if you sign up for a $35 or higher account, I'd recommend the $40 4GB plan, you'll get $10 off per month for the first 6 months. This promo ends tomorrow, so you should look into getting a sim and activating tomorrow if this interests you.

You can also use a referral code to receive another $10 credit within 72 hrs of signing up.

Thanks for your help

Re: Creat a new account

savoimar — Thu, 21 Nov 2019 15:46:56 GMT

I tried to créate a new account for my son. As soon I got to enter VIP number, it froze. Lost all data. Now I can't create a new account because it says that the sim card already existe. But I can't get into my son account. What to do? The special ends today

Re: Creat a new account

Dunkman — Thu, 21 Nov 2019 15:49:51 GMT

@savoimar wrote:
I tried to créate a new account for my son. As soon I got to enter VIP number, it froze. Lost all data. Now I can't create a new account because it says that the sim card already existe. But I can't get into my son account. What to do? The special ends today

@savoimar

Check your credit card ot make sure that you were not charged. If charged, insert your SIM card into the phone to see if it works.

If not charged, try to clear your cache, different web browser or incogito mode. Chrome incognito works well with this site. PM website is finicky at times. Might need to give it some time in between attempts.

Re: Creat a new account

savoimar — Thu, 21 Nov 2019 15:53:32 GMT

I was charged 34.50 last night when I created a account.

I tried entering my sons account at work and it want let me Different computer than last night

Re: Creat a new account

savoimar — Thu, 21 Nov 2019 15:55:13 GMT

Also, for my son, I didn't get to the part to enter credit card numb

Re: Creat a new account

Dunkman — Thu, 21 Nov 2019 15:56:19 GMT

@savoimar

If you activate at home last night and were charged, you would have already created an account with SIM activation. Need to sign into your account with your email address and password chosen last night.

If you activated in store, then you will need to create a self service account.

If you were charged, insert your SIM card into phone to see whether it is working.