topic Re: Can not receive calls in Get Support

Can not receive calls

Martin90 — Wed, 05 Jan 2022 13:03:48 GMT

It's been 5 days since I activated the SIM card with a 40 $ plán and I still can not receive calls from the others. I restart the phone, went to London Drugs to get some help but no one could help mé. What's going on??

Re: Can not receive calls

dabr — Thu, 21 Nov 2019 01:35:22 GMT

@Martin90 wrote:
It's been 5 days since I activated the SIM card with a 40 $ plán and I still can not receive calls from the others. I restart the phone, went to London Drugs to get some help but no one could help mé. What's going on??

You should contact moderators via SIMon here: https://publicmobile.ca.ada.support/chat/

type 'rep'

select 'contact us'

select 'submit ticket' and follow the rest of the prompts to submit your ticket.

Re: Can not receive calls

cellphoneuser1 — Thu, 21 Nov 2019 02:00:02 GMT

@Martin90 wrote:
It's been 5 days since I activated the SIM card with a 40 $ plán and I still can not receive calls from the others. I restart the phone, went to London Drugs to get some help but no one could help mé. What's going on??

Did you ask Public Mobile to port a number in?

Re: Can not receive calls

geopublic — Thu, 21 Nov 2019 02:57:55 GMT

@Martin90 best to submit s ticket to Public and ask them to investigate. It's possible that there is a problem with your number port. Do the following ASAP.