topic Re: Picture Texting in Get Support

Picture Texting

ricjames — Wed, 05 Jan 2022 13:02:53 GMT

My Plan Gives Me Picture Texting BUT it has NEVER worked . I have tried & enabled

Everything possible including going to a phone Tech person who also doesn't know why not ..

I have an LG G4 & it worked when I was with Telus & Koodo . Not Impressed .

Re: Picture Texting

NDesai — Tue, 19 Nov 2019 22:30:46 GMT

It's a common problem with LG phones. Have you made sure APN settings are correct or tried resetings network settings?

Re: Picture Texting

geopublic — Tue, 19 Nov 2019 22:30:51 GMT

@ricjames wrote:
My Plan Gives Me Picture Texting BUT it has NEVER worked . I have tried & enabled
Everything possible including going to a phone Tech person who also doesn't know why not ..
I have an LG G4 & it worked when I was with Telus & Koodo . Not Impressed .

@ricjames for MMS to work you need to have data enabled on your phone and the APN Type must contain mms for it to work. LG Gx phones have issues with data working properly so it is recommended that you reset the network settings on that device and if that doesn't work you need to do a factory reset in order for data to work properly.

Re: Picture Texting

ChuckYeah — Tue, 19 Nov 2019 22:38:25 GMT

@ricjames

Check your APN settings.

For Android, click:
Settings > More / More Networks / Wireless & Networks > Mobile/Cellular Networks > Access Point Names >

These are mine:

Name: Mobile Internet
APN: sp.mb.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Not set
APN type: default,mms,agps,supl,fota,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F

Re: Picture Texting

totalUser — Tue, 19 Nov 2019 22:41:27 GMT

Try modifying your apn settings as suggested above.

You may need to restart your phone after change.

If that doesn't help reach out to moderators they will be able to help

Re: Picture Texting

ricjames — Tue, 19 Nov 2019 23:37:55 GMT

Thanks .. The Phone Tech Tried resetting the APN but don't know if he did it right cause it didn't work

Re: Picture Texting

ChuckYeah — Wed, 20 Nov 2019 00:23:04 GMT

@ricjames Go here:

Settings > More / More Networks / Wireless & Networks > Mobile/Cellular Networks > Access Point Names >

You should be able to see the apn setting there. If they still say Telus or Koodo, you'll have to do a network reset or possibly even a factory reset as a LAST resort.

Re: Picture Texting

ricjames — Wed, 20 Nov 2019 16:54:17 GMT

Yeh I did all this But Pic. Mess. still doesn't work

Re: Picture Texting

Anonymous — Wed, 20 Nov 2019 17:06:17 GMT

@ricjames wrote:
Yeh I did all this But Pic. Mess. still doesn't work

So you've done:

1. restarted phone

2. set correct APN settings

3. turn cell data on

4. test recipient has cell data on

5. network reset

6. factory reset

Re: Picture Texting

pm-smayer97 — Sat, 23 Nov 2019 11:43:25 GMT

@Anonymous wrote:
@ricjames wrote:
Yeh I did all this But Pic. Mess. still doesn't work

So you've done:
1. restarted phone
2. set correct APN settings
3. turn cell data on
4. test recipient has cell data on
5. network reset
6. factory reset

NOTE: It may NOT be necessary to perform a factory reset!

I just had same problem on my LG G4. Tried everything except factory reset but no go, including manually entering settings but after reading all the suggestions in this forum, I thought it was going to be the only way to go. BUT I could not do this because I could not find a way to fully back up my 32GB from my phone (did not have a large enough SD card and LG backup could not handle that size data, UGH!).

After several mods, finally found ONE PM mod who sent me configuration files via text. After I loaded them, all was well (I did not even have to power off my phone). Not sure why that worked when manual entries did not (and yes I checked the settings were correct). So, if you have trouble, ask a mod to send you the configuration files instead. This might fix thing and avoid a factory reset.

Meanwhile, let's review the settings:

For data / internet access, all you need is:

Name: Public Mobile Internet (this can be anything you want)
APN: sp.mb.com

All else is left blank. That's it!

For MMS (picture / video text messaging), also set the following:

MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: mmscproxy.mobility.ca (= 74.49.0.18) OR mmschoodmm1.telus.com (=209.202.119.4)
MMS port: 80 OR 8799

(using a url is a better practice than using a fixed IP address)

The rest should AUTOFILL once you save the settings above and TURN ON data.
MCC: 302
MNC: 220
Authentication type: Not set
APN type: default,mms,supl,
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F

Re: Picture Texting

lifshie — Wed, 30 Mar 2022 14:20:28 GMT

Hi,

Thank you for your APN settings- it was very helpful! When I adjusted my settings to be the same as yours it enabled me to receive pictures through text but I am still having trouble sending pictures through text. Any ideas?

Thanks in advance!