topic Re: My SIN card is locked in Get Support

My SIN card is locked

Gaethano — Wed, 05 Jan 2022 13:02:37 GMT

My SIN card is locked asking for PUK code

Re: My SIN card is locked

Anonymous — Tue, 19 Nov 2019 20:24:53 GMT

@Gaethano wrote:
My SIN card is locked asking for PUK code

What's the exact message it's asking?

Re: My SIN card is locked

CS_Agent — Tue, 19 Nov 2019 20:29:12 GMT

HI @Gaethano!

Please send us a private message and we will be able to help you!

Regards,

Ciprian

PM Mod Team.

Re: My SIN card is locked

Anonymous — Tue, 19 Nov 2019 20:30:05 GMT

@Gaethano wrote:
My SIN card is locked asking for PUK code

Also...if it's a Samsung phone and the message is saying something about network puk then the phone is locked to the previous provider. Samsung has a nice service to give you an unlock code. Otherwise you'll need to talk to your previous provider.

Re: My SIN card is locked

geopublic — Tue, 19 Nov 2019 21:15:05 GMT

@Gaethano Your phone might be locked to the previous provider. You must get the Network Unlock PUK code from your previous provider.
If your phone is a Samsung you might be able to get an unlock code from the Samsung website via a chat.

To start a live chat session from Samsung's Contact Us page: http://www.samsung.com/ca/info/contactus.html?CID=AFL-hq-mul-0813-11000170.

Hope this helps!

Re: My SIN card is locked

Gaethano — Wed, 20 Nov 2019 03:42:57 GMT

It is iPhone 5S asking for a PUK

code

Re: My SIN card is locked

Dunkman — Wed, 20 Nov 2019 03:49:42 GMT

@Gaethano

There are different "PUK" codes. What is the exact message that your iphone is showing?

Re: My SIN card is locked

GinYVR — Wed, 20 Nov 2019 04:14:19 GMT

@GaethanoSince Iphones don't have network unlock codes, If you have extra attempts try 1234, if not you will need to contact the moderators to get the PUK code.

Re: My SIN card is locked

cavemantoronto — Wed, 20 Nov 2019 04:42:50 GMT

@Gaethano wrote:
It is iPhone 5S asking for a PUK
code

You need a moderator. The best way isn't by private message. Open a ticket clicking the question mark.

Re: My SIN card is locked

alisha_88 — Fri, 22 Nov 2019 23:10:33 GMT

it didnt work

Re: My SIN card is locked

computergeek541 — Fri, 22 Nov 2019 23:27:11 GMT

@alisha_88 wrote:
it didnt work

What are you referring to? Are you having difficulties with your service?