topic Re: How to change voicemail and system text Language Settings in Get Support

How to change voicemail and system text Language Settings

xiaoyan5711 — Wed, 05 Jan 2022 13:01:27 GMT

I dont know why my voicemail and the text publicmobile sent to me are all in Franch.

Is there anyone could help me set all my language to English?

Re: How to change voicemail and system text Language Settings

computergeek541 — Sun, 17 Nov 2019 06:02:58 GMT

@xiaoyan5711 wrote:
I dont know why my voicemail and the text publicmobile sent to me are all in Franch.
Is there anyone could help me set all my language to English?

Call your voicemail.

Options 4, 4, 5, and 1

This should help: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/How-To-Use-Your-Phone-and-Plan-Features/ta-p/249348

Re: How to change voicemail and system text Language Settings

xiaoyan5711 — Sun, 17 Nov 2019 06:05:39 GMT

I dont konw french,and How to change the text Language sometime Publicmobile send to me ？

Re: How to change voicemail and system text Language Settings

computergeek541 — Sun, 17 Nov 2019 06:11:16 GMT

@xiaoyan5711 wrote:
I dont konw french,and How to change the text Language sometime Publicmobile send to me ？

Knowing French isn't realy needed. just press the numbers each time you're prompted.

As for the text messages, I suspect that you may need to ask a moderator to set the default language tied to your account.

Re: How to change voicemail and system text Language Settings

darlicious — Sun, 17 Nov 2019 07:49:05 GMT

@computergeek541 wrote:
@xiaoyan5711 wrote:
I dont konw french,and How to change the text Language sometime Publicmobile send to me ？
Knowing French isn't realy needed. just press the numbers each time you're prompted.

As for the text messages, I suspect that you may need to ask a moderator to set the default language tied to your account.

@xiaoyan5711 Yes @computergeek541 is correct. Only the moderators can correct your language selection for texts from pm. Contact the moderators by clicking on the (?) At the bottom right of your screen and submit a ticket via simon. Ask to speak to a human...fill out the form and submit.