topic Re: added more data. but it won't work in Get Support

added more data. but it won't work

fingerlessjoe — Tue, 04 Jan 2022 17:58:22 GMT

Hi I added $30 more of data to my phone. But it hasn't been applied. My phone wont connect to Internet please help asap . Thank you

Re: added more data. but it won't work

Shazia_K — Wed, 10 Aug 2016 21:37:57 GMT

Hey @fingerlessjoe,

I'm sorry about that!

Can you reboot your phone? I have added the data add-on for you.

Thanks,

Shazia

Re: added more data. but it won't work

Pier — Wed, 10 Aug 2016 21:42:46 GMT

Hello!

What do need help with exactly If you accidentally add up the data on your account, i don't think there is something that can be done for you. If the problem is because your phone can't use internet, you won't probably have no refund. Try to send a private message to Shazia_K or Mary_M, hopefully one of them will help you.

Yours,

Re: added more data. but it won't work

fingerlessjoe — Wed, 10 Aug 2016 22:18:49 GMT

No, you misunderstood. Thanks anyway, somebody fixed it.

Re: added more data. but it won't work

fingerlessjoe — Wed, 10 Aug 2016 22:20:01 GMT

Thanks Shazia, I think you fixed it!

Re: added more data. but it won't work

sleepycar — Thu, 29 Jun 2017 21:49:58 GMT

Hi Shazia,

I am having the same problem. Restarted my phone multiple times but no still no good.

Thanks.