topic Re: Oukitel C17 in Get Support

Oukitel C17

STom1688 — Wed, 05 Jan 2022 12:59:35 GMT

Is this compatiable with Public mobile network.

I can make and recieve calls. I can't get 3G data to work

Re: Oukitel C17

aquintar — Thu, 14 Nov 2019 21:37:59 GMT

You can check your phone compatibility on this page: https://www.publicmobile.ca/en/bc/get-started

Just search Oukitel C17 and it will let you know if it's compatible or not.

Also, if you want to configure your data, here are the APN settings (search "access point names" in your settings)

Name: Public Mobile

APN: sp.mb.com

APN Type: default,mms,supl *

MMSC: http://aliasredirect.net/proxy/mb/mmsc

MMS/MMSC Proxy: 74.49.0.18

MMS/MMSC Port: 80

MCC: 302

MNC: 220

APN Protocol: IPv4

APN Roaming Protocol: IPv4

Leave all other fields blank/empty

Re: Oukitel C17

srlawren — Thu, 14 Nov 2019 21:41:40 GMT

@STom1688 wrote:
Is this compatiable with Public mobile network.
I can make and recieve calls. I can't get 3G data to work

@STom1688 if this https://www.devicespecifications.com/en/model/ccc751b8 is the correct spec sheet, then yes it's compatible. [EDIT: also, since it works for talk, it's defintely got compabitle 3G frequency(s).] As @aquintar noted, you may need to manually configure your APN settings.

Re: Oukitel C17

PAULRANG18 — Thu, 14 Nov 2019 22:05:30 GMT

On the home page, click GETTING STARTED. Scroll down and click on PHONE COMPATIBILITY and follow instructions to see if it works with PM.

Re: Oukitel C17

srlawren — Fri, 15 Nov 2019 16:29:45 GMT

@PAULRANG18 wrote:
On the home page, click GETTING STARTED. Scroll down and click on PHONE COMPATIBILITY and follow instructions to see if it works with PM.

@PAULRANG18 always a good starting point, though this particular model is not yet on the list.

Re: Oukitel C17

STom1688 — Fri, 15 Nov 2019 17:04:38 GMT

APN is grayed out. I only get the two Telus APN automatcially.

Re: Oukitel C17

STom1688 — Fri, 15 Nov 2019 17:05:00 GMT

The phone version C17 is not listed

Re: Oukitel C17

jedimcse — Wed, 04 Mar 2020 19:16:23 GMT

has anybody found a solution to this yet? I hace an oukitel c17 and cannot get the data to work. The APN settings are greyed out and cannot be modified

Re: Oukitel C17

gblackma — Wed, 04 Mar 2020 19:18:04 GMT

Get a freedom mobile SIM and insert it. The SIM allows you access to a lot more settings than other providers, including PM.

@jedimcse wrote:
has anybody found a solution to this yet? I hace an oukitel c17 and cannot get the data to work. The APN settings are greyed out and cannot be modified

Re: Oukitel C17

fujiyama — Wed, 04 Mar 2020 20:26:45 GMT

@jedimcse

Try entering this into your phone dialer and press call: ##72786#

Then check if you can use data or edit APN afterwards.

If it doesn't work then buy or borrow a Freedom Mobile sim card as suggested.

Re: Oukitel C17

STom1688 — Wed, 04 Mar 2020 20:58:17 GMT

The freedom mobile solution works.

Re: Oukitel C17

Dudley69 — Fri, 06 Mar 2020 20:39:38 GMT

should i use a pay as you go Freedom SIM?, or a mthly one and cancel immediately?

Re: Oukitel C17

s1000 — Sat, 07 Mar 2020 20:53:42 GMT

Do you guys mean switch over to FreedomMobile all together? or use the Freedom sim card to change the APN? If so, how?

Re: Oukitel C17

Jb456 — Sat, 07 Mar 2020 20:56:38 GMT

@s1000 wrote:
Do you guys mean switch over to FreedomMobile all together? or use the Freedom sim card to change the APN? If so, how?

No don't switch to Freedom we want you here 😂

However they are saying you will need a Freedom mobile sim card to be able to update the APN settings to get your data to work on Public Mobile. A ROAM mobile sim card may also do the trick.

Re: Oukitel C17

gblackma — Sat, 07 Mar 2020 21:00:54 GMT

@s1000 I mean, if a friend is with Freedom, borrow the SIM and stick it into your phone. Then access your APN settings. Once you set the correct PM settings, save them, turn the phone off, Replace with the PM SIM and restart.

@s1000 wrote:
Do you guys mean switch over to FreedomMobile all together? or use the Freedom sim card to change the APN? If so, how?

Re: Oukitel C17

STom1688 — Sun, 08 Mar 2020 15:31:31 GMT

That is correct. Once you put in the other vendor sim card, you can program the APN.

Remove the vendor sim card and insert Public's sim card.

Re: Oukitel C17

tavesone — Tue, 23 Feb 2021 02:06:26 GMT

No go, thanks. If I can use any other sim card, what about using my prior Telus sim card?

Re: Oukitel C17

computergeek541 — Tue, 23 Feb 2021 02:12:45 GMT

@tavesone wrote:
No go, thanks. If I can use any other sim card, what about using my prior Telus sim card?

Your Telus SIM card wouldn't help. There's something about Freedom and Roam SIM cards that allow APN settings to be changed on such devices.

Re: Oukitel C17

Anonymous — Tue, 23 Feb 2021 02:56:52 GMT

@tavesone : You're jumping in to several threads. Did you try the app I linked in one of the other threads you were in?

Re: Oukitel C17

tavesone — Tue, 23 Feb 2021 18:25:47 GMT

I am unable to get a Freedom sim card where I live. Do you think a Virgin Mobility sim might work? I can get one for $3 on Amazon.