topic Re: Mobile Data for new connection in Get Support

Mobile Data for new connection

Piroy — Wed, 05 Jan 2022 12:59:12 GMT

I recently started a public mobile connection. My plan shows 250mb 3G data. But my LG G5 does not show data connections though the text and calls are OK.

Is there a setting I need to change. I earlier used LTE data on FIDO with the phone.

Thanks

Re: Mobile Data for new connection

Triguy — Thu, 14 Nov 2019 17:10:26 GMT

Make sure you setup the PM APN settings.

https://apn-canada.gishan.net/en/apn/public-mobile

Re: Mobile Data for new connection

popping — Thu, 14 Nov 2019 17:23:03 GMT

@Piroy wrote:
I recently started a public mobile connection. My plan shows 250mb 3G data. But my LG G5 does not show data connections though the text and calls are OK.
Is there a setting I need to change. I earlier used LTE data on FIDO with the phone.
Thanks

For LG G5, you need to do a network reset on your phone before your data working again after changing provider. After reset, restart your phone to have your APN setup automatically for PM service.

- Enable mobile data

- Network reset

- Restart phone

Re: Mobile Data for new connection

geopublic — Thu, 14 Nov 2019 17:38:09 GMT

@Piroy If a network reset doesn't fix it then you will need to do a factory reset to get data going. Don't forget to backup your data.