topic Support ticket in Get Support

Support ticket

Lisa6 — Wed, 05 Jan 2022 12:57:54 GMT

How do I open a support ticket in regards to my bill?

Re: Support ticket

cellphoneuser1 — Wed, 13 Nov 2019 02:08:39 GMT

@Lisa6 wrote:
How do I open a support ticket in regards to my bill?

Click the question mark at bottom right of the screen.

Re: Support ticket

popping — Wed, 13 Nov 2019 02:20:18 GMT

@Lisa6 wrote:
How do I open a support ticket in regards to my bill?

Create a moderator support ticket using the ? button at the right side bottom corner of this page.
Keep asking SIMon to "contact human" for one or more times. SIMon will eventually show you the "Submit a ticket" button. Click on submit button to get the create ticket screen.
Moderator wait time is up to 2 days.

Re: Support ticket

Lisa6 — Wed, 13 Nov 2019 02:49:49 GMT

Thank you !