topic Re: US Roaming in Get Support

US Roaming

hlzhang — Wed, 05 Jan 2022 12:57:31 GMT

There was a us roaming plan before. It is not there any more. For US roaming, we can only use add-ons now?

Re: US Roaming

Luddite — Tue, 12 Nov 2019 19:02:13 GMT

@hlzhang wrote:
There was a us roaming plan before. It is not there any more. For US roaming, we can only use add-ons now?

Sad, but true.

Re: US Roaming

Triguy — Tue, 12 Nov 2019 19:02:44 GMT

Yes, the $60 plan had roaming but is no longer available. Only us roaming add-ons are available.

Re: US Roaming

hlzhang — Tue, 12 Nov 2019 19:17:04 GMT

Sad. Hope they will have a roaming plan in the future.

Re: US Roaming

Daps — Tue, 12 Nov 2019 19:21:21 GMT

@hlzhang wrote:
There was a us roaming plan before. It is not there any more. For US roaming, we can only use add-ons now?

The us roaming plan was offered from July to October 2019.

https://productioncommunity.publicmobile.ca/t5/Announcements/Updated-Get-8-5-GB-at-3G-speed-2-GB-of-US-Data-UL-Canada-US-Talk/td-p/396544

Lucky for those who still kept the plan.
Crossing fingers. Hope it will be back again.

For th rest of us, there's only us roaming add-ons.

Re: US Roaming

jluong9 — Wed, 13 Nov 2019 08:38:58 GMT

The US roaming $60 plan was great since it offered data and roaming in the US. It was great since it saved the hassle of getting a travel sim.

The add ons now are decent some it gives you texting and calling. However I wish they could bundle and make a calling, texting, and data ad on. Rather than paying for them all separately.

Re: US Roaming

darlicious — Wed, 13 Nov 2019 09:36:15 GMT

@jluong9 wrote:
The US roaming $60 plan was great since it offered data and roaming in the US. It was great since it saved the hassle of getting a travel sim.

The add ons now are decent some it gives you texting and calling. However I wish they could bundle and make a calling, texting, and data ad on. Rather than paying for them all separately.

@jluong9 There is...just not a lot of data. Unlimited US calling and texting roaming add on w/ 250mb data =$20 for 10 days.

Re: US Roaming

Tav — Wed, 13 Nov 2019 12:00:49 GMT

I've been recently looking into the US roaming packages for an upcoming trip and find it quite strange that 1gb of US roaming data is $20 but 1gb of data is $30.

I'm glad it's cheap for my trip but it seems like we are getting the short end of the stick with our regular prices.

Re: US Roaming

GR — Wed, 13 Nov 2019 12:07:13 GMT

@Tav the reason the 30$ 1gb data is that much is because it rolls over every month until used up. But I agree it's kinda expensive!

Re: US Roaming

Tav — Wed, 13 Nov 2019 12:11:50 GMT

@GR wrote:
@Tav the reason the 30$ 1gb data is that much is because it rolls over every month until used up. But I agree it's kinda expensive!

I was speaking with someone from New Zealand recently who was baffled by the fact that all of our data didn't roll over. That's a bit off topic but I just thought I'd throw that out there.

Thanks for the info!

Re: US Roaming

darlicious — Wed, 13 Nov 2019 17:35:49 GMT

I think the rest of the world are baffled at how much we pay in general for cell service.

Re: US Roaming

bros3n — Wed, 13 Nov 2019 21:55:17 GMT

They seem to be having issues with the US add on when you return to canada. My texting isnt working . the Moderators are working on it, and they are being extremely helpful, but I hope that they come up with a fix for the issue.

Re: US Roaming

hairbag1 — Wed, 13 Nov 2019 22:00:49 GMT

@bros3n wrote:
They seem to be having issues with the US add on when you return to canada. My texting isnt working . the Moderators are working on it, and they are being extremely helpful, but I hope that they come up with a fix for the issue.

That is a common problem with the 10 Day US Roaming add-on. When your 10 days have expired...your texting glitches out for some reason. The moderators know about it and have said they're working on a fix.

In the mean time...your phone will return to normal on Day 12. If you've already contacted moderators, maybe can fix it quicker though.