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    <title>topic Why do I keep receive emails asking that I setup self serve when I have? in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Why-do-I-keep-receive-emails-asking-that-I-setup-self-serve-when/m-p/450177#M288183</link>
    <description />
    <pubDate>Wed, 05 Jan 2022 12:56:48 GMT</pubDate>
    <dc:creator>davidjmurdoch</dc:creator>
    <dc:date>2022-01-05T12:56:48Z</dc:date>
    <item>
      <title>Why do I keep receive emails asking that I setup self serve when I have?</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Why-do-I-keep-receive-emails-asking-that-I-setup-self-serve-when/m-p/450177#M288183</link>
      <description />
      <pubDate>Wed, 05 Jan 2022 12:56:48 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Why-do-I-keep-receive-emails-asking-that-I-setup-self-serve-when/m-p/450177#M288183</guid>
      <dc:creator>davidjmurdoch</dc:creator>
      <dc:date>2022-01-05T12:56:48Z</dc:date>
    </item>
    <item>
      <title>Re: Why do I keep receive emails asking that I setup self serve when I have?</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Why-do-I-keep-receive-emails-asking-that-I-setup-self-serve-when/m-p/450178#M288184</link>
      <description>&lt;P&gt;Another user reported the same thing a week ago. Although there was no solution posted, it appeared to indicate it was a system issue at the time of your activation set up.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Best to contact a moderator to see if they can stop the emails from the back end.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Creating a support ticket:&lt;BR /&gt;Explain your issue to SIMON, seen below:&lt;/P&gt;&lt;P align="center"&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="simon.PNG" style="width: 105px;"&gt;&lt;img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/25282i0FD648552B36B472/image-size/small?v=v2&amp;amp;px=200" role="button" title="simon.PNG" alt="simon.PNG" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Use as few words as possible to allow the BOT to understand. Answer his questions until you get here:&lt;BR /&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="submit_ticket.PNG" style="width: 203px;"&gt;&lt;img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/25283iFF35444CEB20D248/image-size/large?v=v2&amp;amp;px=999" role="button" title="submit_ticket.PNG" alt="submit_ticket.PNG" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Click on "Submit a ticket" and the Moderator team will respond to your concern, usually within 48 hours.&lt;BR /&gt;&lt;BR /&gt;Alternatively, you may send a private message to moderator through the following link :&lt;BR /&gt;&lt;A title="Contact @Moderator_Team" href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"&gt;Contact @Moderator_Team&lt;/A&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;A title="About @Moderator_Team" href="https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/The-Public-Mobile-Moderator-Team/ta-p/251759" target="_blank" rel="noopener"&gt;About @Moderator_Team&lt;/A&gt;&lt;BR /&gt;Moderator Hours&lt;BR /&gt;Monday-Friday: 8AM- 12AM EST&lt;BR /&gt;Saturday &amp;amp; Sunday: 8AM-10PM EST&lt;/P&gt;</description>
      <pubDate>Mon, 11 Nov 2019 21:30:34 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Why-do-I-keep-receive-emails-asking-that-I-setup-self-serve-when/m-p/450178#M288184</guid>
      <dc:creator>ChuckYeah</dc:creator>
      <dc:date>2019-11-11T21:30:34Z</dc:date>
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