topic Re: Online accounts in Get Support

Online accounts

MrMAN — Wed, 05 Jan 2022 12:56:44 GMT

I have opened two public mobile accounts (2 sims for 2 devices) and would like to have them both under the same profile when I log in. This way I only have one username and password to maintain.

how do I do this please????

Re: Online accounts

Anonymous — Mon, 11 Nov 2019 18:19:00 GMT

@MrMAN wrote:
I have opened two public mobile accounts (2 sims for 2 devices) and would like to have them both under the same profile when I log in. This way I only have one username and password to maintain.

how do I do this please????

You can't. Not here.

Re: Online accounts

GR — Mon, 11 Nov 2019 18:19:27 GMT

@MrMAN it can't be done, on public mobile it's one account per email. You can use the same password for each account but you have to keep the emails separate

Re: Online accounts

MrMAN — Mon, 11 Nov 2019 18:21:36 GMT

Well, that is not great news. But thanks for the quick response.

Cheers

Re: Online accounts

PAULRANG18 — Mon, 11 Nov 2019 18:21:44 GMT

I don't believe that can be done. PM will likely consider them to be separate accounts which require their own username and password.

Re: Online accounts

MrMAN — Mon, 11 Nov 2019 18:22:20 GMT

Thanks for the tip

Re: Online accounts

Triguy — Mon, 11 Nov 2019 18:23:37 GMT

Each account/sim needs a separate email and phone#.

Re: Online accounts

geopublic — Mon, 11 Nov 2019 18:27:23 GMT

@MrMAN If you question has been answered best to pick a solution so that it gets marked as solved otherwise this thread will keep going on and on.

Re: Online accounts

MrMAN — Mon, 11 Nov 2019 18:29:24 GMT

Good to know. Thanks geopublic. I’ll accept the solution.

Re: Online accounts

geopublic — Mon, 11 Nov 2019 18:33:58 GMT

@MrMAN Best to give the solution to the member that answered you question first so that other members with the same problem can go directly to the solution.

Re: Online accounts

computergeek541 — Mon, 11 Nov 2019 22:00:33 GMT

@geopublic wrote:
@MrMAN Best to give the solution to the member that answered you question first so that other members with the same problem can go directly to the solution.

I've changed the solution.

@MrMAN , please do not give solutions to yourself.