topic Re: US add on in Get Support

US add on

Annepater — Wed, 05 Jan 2022 12:56:32 GMT

I purchased a US talk, text, 250 mg data add on. I am not clear on whether this add on will allow me to make calls back to Canada while traveling in the US ...can someone confirm. Thanks.

Re: US add on

hairbag1 — Mon, 11 Nov 2019 15:11:06 GMT

@Annepater wrote:
I purchased a US talk, text, 250 mg data add on. I am not clear on whether this add on will allow me to make calls back to Canada while traveling in the US ...can someone confirm. Thanks.

Yes...you can call US or CDN numbers with that add-on while in US.

Re: US add on

darlicious — Mon, 11 Nov 2019 15:16:25 GMT

@Annepater wrote:
I purchased a US talk, text, 250 mg data add on. I am not clear on whether this add on will allow me to make calls back to Canada while traveling in the US ...can someone confirm. Thanks.

@hairbag1 is correct. Have you already purchased it or just added funds to your account? US roaming add ons start as soon as you submit your payment. This is after you added funds to your account. Payment should only be submitted the day you leave Canada/arrive in the US. You may have to reboot phone, enable roaming and choose your network. At&t or Tmobile manually to recieve the best reception depending where you are or travel to in the US.

Re: US add on

Triguy — Mon, 11 Nov 2019 15:21:55 GMT

Yes you can. Keep in mind that the US roaming add-on is valid for 10 days from purchase.

Re: US add on

PAULRANG18 — Mon, 11 Nov 2019 15:50:36 GMT

You will be able to make calls from the US with this roaming plan.

Re: US add on

ChuckYeah — Mon, 11 Nov 2019 15:52:21 GMT

@Triguy wrote:
Yes you can. Keep in mind that the US roaming add-on is valid for 10 days from purchase.

Yes, and the day you purchase it counts as Day 1, even if you purchase it at 11:59 pm EST. So best to purchase it as close to the time you leave, but certainly not leaving it until the last minute.

Re: US add on

geopublic — Mon, 11 Nov 2019 15:54:47 GMT

@Annepater wrote:
I purchased a US talk, text, 250 mg data add on. I am not clear on whether this add on will allow me to make calls back to Canada while traveling in the US ...can someone confirm. Thanks.

@Annepater With that add-on you will be able to send/receive texts to Canada and the US and also be able ti make/receive calls to anywhere in Canada and the US.