topic Spotty Data in Get Support

Spotty Data

HarleyAverage — Wed, 05 Jan 2022 12:55:15 GMT

First, public mobile is great. I have service for talk and text always when I am in my normal area. Sometimes when I go further north of the city it's spotty. But the data has a bad habit of cutting in and out, resetting, when I'm in an iPhone app using the data.
I think it's my iPhone (not a fan) but PM may be the reason.

But I can receive phone calls , unlike Freedom mobile, I had no service in (my last) 3 days with that provider.

Re: Spotty Data

Ed404 — Sat, 09 Nov 2019 19:42:30 GMT

@HarleyAverage wrote:
First, public mobile is great. I have service for talk and text always when I am in my normal area. Sometimes when I go further north of the city it's spotty. But the data has a bad habit of cutting in and out, resetting, when I'm in an iPhone app using the data.
I think it's my iPhone (not a fan) but PM may be the reason.
But I can receive phone calls , unlike Freedom mobile, I had no service in (my last) 3 days with that provider.

You're simply going into an area with poor coverage for data (4G) or network traffic could be really high. You could try switching the sim card into another phone and see if the data is still spotty.

Re: Spotty Data

jor123 — Sat, 09 Nov 2019 19:50:01 GMT

What is your signal strength like?

Re: Spotty Data

ChuckYeah — Sat, 09 Nov 2019 21:58:28 GMT

@HarleyAverage I find sometimes in rural areas of my province I get better results when I force my phone to 3g. You might try that too.

Re: Spotty Data

HarleyAverage — Wed, 13 Nov 2019 01:38:48 GMT

on my iPhone, I found it in cellular--> Celluar Data Options. I had LTE enabled.

Re: Spotty Data

cellphoneuser1 — Wed, 13 Nov 2019 02:15:48 GMT

@HarleyAverage wrote:
on my iPhone, I found it in cellular--> Celluar Data Options. I had LTE enabled.

It could also be faster turning off LTE on a 3g plan.