topic No service in Get Support

No service

Bandsaw — Wed, 05 Jan 2022 12:54:59 GMT

I am getting the Not registered on the network this morning.seems that a lot of folks are having trouble around the province. Tried using the submit ticket feature, and 404 error.

If this is a widespread outage, how about posting a notice About it, or at least fix the ticket system.

@CS_Agent

Re: No service

Lemony_Snicket — Sat, 09 Nov 2019 14:28:04 GMT

What part of the country are you in? Working fine in Toronto.

Re: No service

LovesToPM — Sat, 09 Nov 2019 16:09:49 GMT

Telus and Bell experiencing cell service disruption in parts of Ontario.
https://downdetector.ca/status/telus/

Issue is being looked at and there are reports of service returning for some clients.

Re: No service

dabr — Sat, 09 Nov 2019 21:14:40 GMT

@Bandsaw wrote:
I am getting the Not registered on the network this morning.seems that a lot of folks are having trouble around the province. Tried using the submit ticket feature, and 404 error.

If this is a widespread outage, how about posting a notice About it, or at least fix the ticket system.
@CS_Agent

@Bandsaw As noted by @LovesToPM there seems to be some network disruptions and hopefully they are restored by now or will be shortly.

If you encounter problems with SIMon, you can always, as your second option, try contacting the Moderator_Team via the envelope icon next to your avatar above your post. However, you may experience a bit longer wait for a response from moderators via messaging than the chatbot option, although recently there seems to a generally shorter wait period for either method.