Re: Password reset

micropcinc — Wed, 05 Jan 2022 12:54:38 GMT

My password is locked

Re: Password reset

computergeek541 — Fri, 08 Nov 2019 20:01:17 GMT

@micropcinc wrote:
My password is locked

The first step is to try https://selfserve.publicmobile.ca/forgot-password/

Re: Password reset

will13am — Sat, 09 Nov 2019 03:45:37 GMT

The password reset doesn't always work. Sometimes the email arrives stale or not at all. If that is the case, then moderator team assistance is needed. The moderator team can be reached via private message using smartforms which is initiated by clicking on the ? on the lower right corner of the webpage or try using this link. The guided process will facilitate documentation of the issue or concern and the required resolution which will be submitted to the moderator team. Refer to this announcement link for additional details on smartforms and the ticketing system for moderator team interactions. If use of smartform brings no joy, then use the following direct link to private message the moderator team. Refer to the following knowledge base article for additional information on the moderator team.

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Re: Password reset

Re: Password reset

Re: Password reset