topic Re: US minutes in Get Support

US minutes

ljdemont — Wed, 05 Jan 2022 12:54:18 GMT

I have family in the US.
I would love to be able to call them.
Does PM offer plans that include minutes to be able to call the US when I want?

Re: US minutes

GinYVR — Fri, 08 Nov 2019 05:16:49 GMT

@ljdemontNo you would need to purchase extra add ons to do that https://www.publicmobile.ca/en/bc/plans

Edits $50 plan would do it to https://www.publicmobile.ca/en/bc/plans

You would want to consider Chatr https://www.chatrwireless.com/web/chatr.portal?_nfpb=true&_pageLabel=PlanBrowse

Re: US minutes

hairbag1 — Fri, 08 Nov 2019 05:18:41 GMT

@ljdemont wrote:
I have family in the US.
I would love to be able to call them.
Does PM offer plans that include minutes to be able to call the US when I want?

Sure thing...you have option of the 200 minutes of Canada and US calling. Alternative is 400 minutes International for $15

PS...these are add-ons to your basic plan.

400 International Long Distance minutes

Included countries: Canada, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, United States, and Venezuela....$15

200 U.S. & Canada Long Distance minutes...$8

Re: US minutes

cellphoneuser1 — Fri, 08 Nov 2019 05:15:28 GMT

@ljdemont wrote:
I have family in the US.
I would love to be able to call them.
Does PM offer plans that include minutes to be able to call the US when I want?

Why not use Hangouts to call for free? Do you have data?

Re: US minutes

cellphoneuser1 — Fri, 08 Nov 2019 05:20:46 GMT

@GinYVR wrote:
@ljdemontNo you would need to purchase extra add ons to do that https://www.publicmobile.ca/en/bc/plans

You would want to consider Chatr https://www.chatrwireless.com/web/chatr.portal?_nfpb=true&_pageLabel=PlanBrowse

Yes, Public Mobile does have plans that include it. Both $50 and $60 plans include calls from Canada to U.S. It's unlimited calling too.

Re: US minutes

GinYVR — Fri, 08 Nov 2019 05:21:36 GMT

@cellphoneuser1Seems $60 plan has been removed from the menu

Re: US minutes

hairbag1 — Fri, 08 Nov 2019 05:25:58 GMT

@hairbag1 wrote:
@ljdemont wrote:
I have family in the US.
I would love to be able to call them.
Does PM offer plans that include minutes to be able to call the US when I want?
Sure thing...you have option of the 200 minutes of Canada and US calling. Alternative is 400 minutes International for $15
PS...these are add-ons to your basic plan.

400 International Long Distance minutes
Included countries: Canada, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, United States, and Venezuela....$15
200 U.S. & Canada Long Distance minutes...$8

@ljdemont...both of these options are add-ons to your regular plan. The beauty thing is...if you haven't used them up by your next renewal...they roll over until you use them up; even if it takes several months to do so.

Re: US minutes

cellphoneuser1 — Fri, 08 Nov 2019 05:27:51 GMT

@GinYVR wrote:
@cellphoneuser1Seems $60 plan has been removed from the menu

The current $60 plan was never on plan page but it's still available.

Re: US minutes

GinYVR — Fri, 08 Nov 2019 05:29:34 GMT

@cellphoneuser1Looks like it is gone from selfserve

Re: US minutes

cellphoneuser1 — Fri, 08 Nov 2019 05:30:54 GMT

@GinYVR wrote:
@cellphoneuser1Looks like it is gone from selfserve

Thanks. I stand corrected. It was there when I last looked but when I looked now, the plan change page wasn't working. I thought that it was just the 12GB version that was gone and people got texted about.

Add on

ljdemont — Fri, 08 Nov 2019 19:52:26 GMT

I am interested in purchasing the $8 add on for US minutes so I can contact family in the US.

Does that add immediately or at the beginning of my next cycle?

Re: Add on

Lowufo — Fri, 08 Nov 2019 19:54:47 GMT

It adds it on as soon as you purchase it and any unused minutes roll over to your next billing cycle.

Re: Add on

computergeek541 — Fri, 08 Nov 2019 19:58:12 GMT

@ljdemont wrote:
I am interested in purchasing the $8 add on for US minutes so I can contact family in the US.

Does that add immediately or at the beginning of my next cycle?

It starts immediately. Be careful about selecting the correct add-on. There is one talk add-on that is for use only within Canada and a different one that is only for use in the U.S.

Re: Add on

Triguy — Fri, 08 Nov 2019 19:55:56 GMT

It is a two step process - you need to purchase and add it to your account.

https://www.publicmobile.ca/en/bc/get-help/articles/purchase-add-ons-through-self-serve

Re: Add on

PAULRANG18 — Fri, 08 Nov 2019 20:04:34 GMT

The US minutes will be available for use immediately and any that are not used will never expire.

Add Ons

ljdemont — Sat, 09 Nov 2019 03:32:20 GMT

I'm going to purchase the 8$ add on for 200 US minutes so I can call my family in the US.

Is it a one time add on or will the $8 be applied every month going forward until I cancel it?

Re: Add Ons

ShawnC13 — Sat, 09 Nov 2019 03:34:29 GMT

@ljdemont wrote:
I'm going to purchase the 8$ add on for 200 US minutes so I can call my family in the US.

Is it a one time add on or will the $8 be applied every month going forward until I cancel it?

It is a one-time purchase until all 200 minutes are used up. It will not auto-renew

Re: Add Ons

ljdemont — Sat, 09 Nov 2019 03:35:44 GMT

Thanks for your help Shawn!

Re: Add Ons

hairbag1 — Sat, 09 Nov 2019 03:36:05 GMT

@ljdemont wrote:
I'm going to purchase the 8$ add on for 200 US minutes so I can call my family in the US.

Is it a one time add on or will the $8 be applied every month going forward until I cancel it?

It's a 1 time add-on...you use it until you run outta the 200 minutes...even if that takes several months. Good option for Canada/ US calling when the call originates in Canada.

US minutes Add On

ljdemont — Sat, 09 Nov 2019 03:39:10 GMT

I'm purchasing the $8 add on for 200 minutes to call the US.

Here is a scenario: Let's say I have 20 minutes left out of the 200. I decide to make a phone call to the US. Will I get a warning when the 20 minutes is nearly up? Will it simply end my call? Or after the 20 minutes will I experience some kind of overage charges?

Thanks!