topic Re: phone not working in Get Support

phone not working

cobblehill — Wed, 05 Jan 2022 12:54:01 GMT

when i try to make a phone call its not registered to network

Re: phone not working

Jojoking — Thu, 07 Nov 2019 21:41:23 GMT

If it says "No service" Try to Restarting your device.After you Can remove clean and insert the SIM card.If you still have issues see if you are in the public mobile coverage Zones.

Hope this helps!

Re: phone not working

geopublic — Thu, 07 Nov 2019 21:47:48 GMT

@cobblehill wrote:
when i try to make a phone call its not registered to network

@cobblehill Check the network settings on your device make sure it's set to auto or Public Mobile. If you have another device insert your PM sim card to see if it connects to Public's network. If yes, then it's definitely a settings issue on your device.

Re: phone not working

popping — Fri, 08 Nov 2019 00:13:30 GMT

@cobblehill wrote:
when i try to make a phone call its not registered to network

Which phone are you using?

PM uses 3G only for voice calls.

If you have an old Rogers phone which supports GSM(2G) only, it will not work with PM.

Is your data working on your phone?

Re: phone not working

cellphoneuser1 — Fri, 08 Nov 2019 04:50:33 GMT

@cobblehill wrote:
when i try to make a phone call its not registered to network

Is data working? There are some phones that only work with data on LTE but not phone calls because they have no Public Mobile 3g capability.

Re: phone not working

Cdntrooper — Sat, 09 Nov 2019 03:10:22 GMT

You may have to contact your previous service provider to get the sim network pin. Iphones can be unlocked remotely and android you need to enter a sim pin.

Re: phone not working

cellphoneuser1 — Sat, 09 Nov 2019 05:13:33 GMT

@Cdntrooper wrote:
You may have to contact your previous service provider to get the sim network pin. Iphones can be unlocked remotely and android you need to enter a sim pin.

It wouldn't say not registerd to network and it wouldnt' be affecting just calls. Sim network PIN is asked for as soon as phone is turned on if it's locked.