topic Re: Oracle in Get Support

Oracle

ljdemont — Wed, 05 Jan 2022 12:52:38 GMT

What does Oracle mean?

Re: Oracle

Dunkman — Wed, 06 Nov 2019 01:37:55 GMT

Here is an article:

https://www.publicmobile.ca/en/bc/get-help/articles/what-it-means-to-be-an-oracle

Oracles are customers like ourselves that have been asked by PM to become oracle. Have been long term members who have helped others in the community.

Re: Oracle

GinYVR — Wed, 06 Nov 2019 01:38:07 GMT

@ljdemontOracles are a group of 8 Public Mobile users who are selected by Public Mobile to answer questions and administer this forum. They get compensated $20/month for their participation.

Re: Oracle

Luddite — Wed, 06 Nov 2019 02:07:46 GMT

@Dunkman wrote:

Here is an article:
https://www.publicmobile.ca/en/bc/get-help/articles/what-it-means-to-be-an-oracle

Oracles are customers like ourselves that have been asked by PM to become oracle. Have been long term members who have helped others in the community.

I prefer to think of us as communing with Pythia to provide guidance.

Here we are awaiting news of which PM bug will be squashed next; the timing was not clear, however.

Re: Oracle

computergeek541 — Wed, 06 Nov 2019 05:01:12 GMT

According to Wikipedia: An oracle is a person or agency considered to provide wise and insightful counsel or prophetic predictions or precognition of the future, inspired by the gods. As such it is a form of divination.

In the context of the Community, it's just a member rank. Public Mobile choose members to be assigned to title, and they may consider things such as: length of time as a customer, number of posts, number of bravos or solutions, recommendations/nominations by others, and other factors that might come into play when Public Mobile makes this decision.

Re: Oracle

Korth — Wed, 06 Nov 2019 07:02:45 GMT

PM Community Moderators are paid employees. They can access your Self-Serve account, make changes, etc.

PM Community Oracles are forum administrators. They cannot access your Self-Serve account. They do have access to Community forum admin functions (within limits). They are PM customers "paid" with a special ($20) Community Reward and some perks (which is hardly worth all the time they invest in the Community, but they don't really do it for the money).

In the end PM is a business out to make some money. But the PM Community is still an excellent place to ask questions, find answers, and fix problems with All Things Smartphone. The Oracles were each chosen for specific reasons, not the least of which is their comprehensive knowledge about how things work with PM (along with many other related and unrelated topics).

Re: Oracle

computergeek541 — Wed, 06 Nov 2019 18:20:42 GMT

@Korth wrote:

PM Community Oracles are forum administrators. They cannot access your Self-Serve account. They do have access to Community forum admin functions (within limits). They are PM customers "paid" with a special ($20) Community Reward and some perks (which is hardly worth all the time they invest in the Community, but they don't really do it for the money).

I wouldn't say that Oracles are administrators. I was never informed of any obligation to keep an eye on things such as duplicate threads. Oracles do have some abilities to move or edit but don't have to.