topic Web Call Type in Get Support

Web Call Type

Debb — Wed, 05 Jan 2022 12:51:41 GMT

Since August of this year, my account has been showing Web under call types at least once every day, sometimes twice. I've read from others that it is data usage. I have no data.

The statement shows zero MB and there is not dollar charge. What is this and why did it just start in August?

Re: Web Call Type

ChuckYeah — Mon, 04 Nov 2019 22:14:43 GMT

@Debb If you turn your data off and on or even turn your phone off with data enabled, your phone will call to the public mobile data server. This is to enable mms on your phone

This type of data is free for everyone. So don't worry about it. It's all good. It is removed by pm so in your case, you should always see 0 eventually.

Re: Web Call Type

ShawnC13 — Mon, 04 Nov 2019 22:14:02 GMT

@Debb wrote:
Since August of this year, my account has been showing Web under call types at least once every day, sometimes twice. I've read from others that it is data usage. I have no data.
The statement shows zero MB and there is not dollar charge. What is this and why did it just start in August?

Were you around when PM gave current customers a 1GB of data as a bonus? Could it be that but then again you are saying it shows 0 MB used