topic Re: Add On in Get Support

Add On

ahosu — Wed, 05 Jan 2022 12:51:40 GMT

Hello, I just purchased an add-on that inlcudes the 500-min Canada wide long distance calls. I paid with the same credit card on file. Does this automatically apply to my current plan? Thank you for your help.

Re: Add On

Triguy — Mon, 04 Nov 2019 20:52:11 GMT

You need to purchase and add it to your account.

https://www.publicmobile.ca/en/bc/get-help/articles/purchase-add-ons-through-self-serve

Re: Add On

dabr — Mon, 04 Nov 2019 20:55:27 GMT

@ahosu wrote:
Hello, I just purchased an add-on that inlcudes the 500-min Canada wide long distance calls. I paid with the same credit card on file. Does this automatically apply to my current plan? Thank you for your help.

Yes it will be added to your account and as long as you have talk in your plan, you will be able to use the add-on minutes when you run out of limited plan minutes, or you are on a province wide minute plan and need to make a call outside of your province.

One other thing is these add-on minutes will roll over every month until used up.

Re: Add On

Lemony_Snicket — Mon, 04 Nov 2019 21:04:04 GMT

@ahosu , you should see the purchased add-on in your account. The minutes from your monthly plan will be used up first before tapping into these add-on minutes.