topic Re: SIM network unlock PIN in Get Support

SIM network unlock PIN

billymac — Wed, 05 Jan 2022 12:51:35 GMT

Just joined Public Mobile. It is asking me for a SIM network PIN number. I don't have one

Re: SIM network unlock PIN

Anonymous — Mon, 04 Nov 2019 18:58:19 GMT

Hey @billymac , welcome to Public Mobile. Is your phone locked to your previous carrier by anychance?

Re: SIM network unlock PIN

Triguy — Mon, 04 Nov 2019 19:00:22 GMT

Did you switch from another provider ? If so then you would need to contact them.

If not then you would need to submit a ticket to a moderator by clicking on the question mark on the bottom right.

Re: SIM network unlock PIN

geopublic — Mon, 04 Nov 2019 19:03:12 GMT

@billymac Your phone might be locked to the previous provider. You must get the Network Unlock PUK code from your previous provider.
If your phone is a Samsung you might be able to get an unlock code from the Samsung website via a chat
To start a live chat session from Samsung's Contact Us page: http://www.samsung.com/ca/info/contactus.html?CID=AFL-hq-mul-0813-11000170.

Hope this helps!

Re: SIM network unlock PIN

popping — Mon, 04 Nov 2019 19:06:00 GMT

@billymac wrote:
Just joined Public Mobile. It is asking me for a SIM network PIN number. I don't have one

Your phone is locked to your previous provider. Call your previous to get it unlocked. It is free to get it unlocked. If you have iPhone, you can call Apple Canada to unlock it. If you have Samsung phone, you can call Samsung Canada to get it unlocked.

Re: SIM network unlock PIN

Crisp — Mon, 04 Nov 2019 19:33:44 GMT

PIN: xxxxxxxx

Edited by computergeek541: account information removed

Re: SIM network unlock PIN

billymac — Mon, 04 Nov 2019 19:19:08 GMT

Maybe....I was with Virgin.

Re: SIM network unlock PIN

billymac — Mon, 04 Nov 2019 19:21:00 GMT

I switched from Virgin. I guess i have to get ahold of them , when i can find an unlocked phone.

Re: SIM network unlock PIN

Ed404 — Mon, 04 Nov 2019 20:15:20 GMT

@billymac wrote:
I switched from Virgin. I guess i have to get ahold of them , when i can find an unlocked phone.

You can find unlocked phones at most retailers such as BestBuy, Costco, Amazon, etc.

Re: SIM network unlock PIN

DOA — Mon, 04 Nov 2019 21:42:54 GMT

If you still have a virgin online account, you can log in and contact them via their online chat and ask for the unlock code.