topic Re: Friend referral in Get Support

Friend referral

BevyBoo — Wed, 05 Jan 2022 12:50:58 GMT

I referred a friend to public mobile recently. When she activated her public mobile account, she used my phone number instead of my code. Can I still be credited for referring my friend?

Re: Friend referral

hairbag1 — Sun, 03 Nov 2019 22:55:19 GMT

@BevyBoo wrote:
I referred a friend to public mobile recently. When she activated her public mobile account, she used my phone number instead of my code. Can I still be credited for referring my friend?

Question	Answer
Does this impact any of my existing referrals that entered my phone number?	If you already have referrals that came from sharing phone numbers, you will continue to keep your referral credits. No referrals will be removed from accounts as a direct result of the new referral codes.
After July 24th, can my friend still use my phone number during activation to get a referral?	After July 24th, phone numbers will no longer be used for referrals. A referral code must be used to register a referral moving forward.
I have a referral reward that I’m missing. When I reach out to a Moderator about this after July 24th, am I using my friend’s phone number or code?	If you are missing a reward and reporting it, starting July 24, you will need to share your friend’s referral code with the Moderator assisting your case.
I referred someone and didn’t get my credit. What should I do?	Please reach out to the person you referred and have them contact a Moderator with your referral code, and they will be happy to assist.
What is the policy around sharing my referral code in the Community?	Unsolicited sharing of referral codes will be considered spam.

Re: Friend referral

arahmanfahad — Sun, 03 Nov 2019 22:47:45 GMT

After July 24th the phone numbers can’t be used as a referral number, so u won’t get any reward for it.

Re: Friend referral

hairbag1 — Sun, 03 Nov 2019 22:51:07 GMT

@arahmanfahad wrote:
After July 24th the phone numbers can’t be used as a referral number, so u won’t get any reward for it.

The way I read it, if the new customer contacts the moderators with the referal code...they might be able to add it then.

Re: Friend referral

computergeek541 — Sun, 03 Nov 2019 22:51:32 GMT

@arahmanfahad wrote:
After July 24th the phone numbers can’t be used as a referral number, so u won’t get any reward for it.

You're right that ther is no refer-a-friend reward for the referrer (or $10 credit for the new referred customer) if only the phone number is used, but it goes further than that. If you try to enter a phone number as the referral code, the activation rejects it and gives an error message.

Re: Friend referral

Dunkman — Sun, 03 Nov 2019 22:52:40 GMT

@BevyBoo

It is possible. Your friend would have to contact moderator with your referral code to get the rewards adjusted. Then your friend would get $10 credit while you woiuld get $1/month credit as long as your friend stays with Public mobile.

Re: Friend referral

Dev2094 — Mon, 04 Nov 2019 03:48:39 GMT

Nope you won't get referral bonus from phone numbers anymore. You need referral code.

Re: Friend referral

Chichi85 — Mon, 04 Nov 2019 07:05:51 GMT

A referral code must be applied going forth. Please contact a moderator

Re: Friend referral

Kim1971kim — Tue, 05 Nov 2019 15:48:25 GMT

I don’t think so I think you have to either use the link or the referral code