topic Re: ordered SIM card never received in Get Support

ordered SIM card never received

willij6 — Tue, 04 Jan 2022 17:57:26 GMT

Hi, I ordered a SIM card. How do I know where it is in the process. We should have received it by now..

Re: ordered SIM card never received

Mary_M — Sat, 30 Jul 2016 14:18:36 GMT

Thank you for reaching out to us.

Unfortunately, we do not offer tracking numbers. The SIM should arrive in 5 business days after it was ordered, but we are experiencing a delay due to a high volume. Please expect it by next week.

I hope this helps!

Mary

Re: ordered SIM card never received

natster2k — Sun, 13 Aug 2017 00:24:48 GMT

I ordered a SIM card on July 5th and it it now August 12th and it has not arrived. This is ridiculous. How can I go about getting a refund or getting it sent again?

My order number is 121953.

Thanks