topic Re: Signal in Get Support

Signal

ljdemont — Wed, 05 Jan 2022 12:49:18 GMT

I always have lots of bars of signal on my iPhone SE since joining PM over a week ago.
Today, suddenly, I've dropped down to 1 bar. Is anyone else experiencing this?

Re: Signal

totalUser — Fri, 01 Nov 2019 17:49:07 GMT

I've read similar situation very recently, I'll try to find and paste the link here

https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/No-Bars-and-Texts-Not-Sending/m-p/445090/highlight/true#M55897

Re: Signal

will13am — Fri, 01 Nov 2019 18:01:24 GMT

This could be due to local tower outage or perhaps something wrong with the phone.

Re: Signal

CS_Agent — Fri, 01 Nov 2019 18:59:27 GMT

Hi @ljdemont,

You can try a power cycle the phone.

If that does not work, put the sim card in an unlocked phone and try it again, see if you have better signal.

In case that either of the options provided don't work, you can create a ticket or reach out to SIMon and a moderator will help you out.

Hope this was useful.

Cheers!

Re: Signal

ngjf — Sat, 02 Nov 2019 01:03:20 GMT

I have noticed that. My phone has Dual SIM using sim1-RG and sim2-PM.. RG has full bar, PM has less but PM is more stable even it has less bar than RG. RG has signal but data doesn't move, thats the reason I switched, PM has less bar but signal and data always here for me...

Re: Signal

Korth — Sat, 02 Nov 2019 19:58:41 GMT

Signal bars can drop when the device hits "low power mode" - it throttles power to the radio hardware, so lower sensitivity and lessr reception range. Old devices with old batteries are often condemned to weak signal (except for emergency calls), even when they are fed external power and report "100% charge" (because old batteries cannot output 100% new-factory-rated power and sloppy embedded firmware/software implementations don't consistently account for these differences).

Maybe this doesn't apply to your device (yet), maybe it does.